ActiveOne: Clinic Cluster Lead (Luzon)

ActiveOne Health, Inc.; Mandaluyong; On-site; PHP 600,000 - 900,000; Full time

Job summary

ActiveOne Health, Inc. seeks a Clinic Cluster Lead to oversee daily clinic operations, staff engagement, and guidance in reports across multiple sites including Mandaluyong. You will ensure audit compliance and act as a first line contact for clinic personnel on day-to-day concerns.

The role requires coordinating with site medical staff and CMT on client requirements, staff deployments, and OSH practices, with responsibility for schedules, leaves, and inventory across sites.

Qualifications

• Candidate must possess a professional nursing license with board/cbar exam eligibility or equivalent.
• Experience in an occupational health setting or administrative role is preferred.
• Ability to thrive under a flexible work schedule environment.

Responsibilities

• Monitor staff compliance with ActiveOne policies on customer service and behavior.
• Maintain records of staff attendance and performance.
• Coordinate with site medical personnel on client requirements and policy updates.
• Coordinate with CMT on client escalations and ensure timely response.
• Respond to site medical concerns and direct cross-department coordination to address them.
• Endorsement and monitoring of Nurses and MDs for deployment.
• Assist in OSH compliance monitoring and submission of AMR/WAIR data to client POC.
• Organize health programs based on client illness/incidence reports.
• Collaborate with CMT on ActiveOne program and training initiatives.
• Coordinate clinic schedules, leaves, and overtime with site medical staff.
• Maintain lists of site medical personnel.
• Consolidate inventory of PPE/medicines across sites for client submission.
• Coordinate with clinic nurses on utilization reports submission.
• Ensure timely submission of clinic utilization reports to Client POC.
• Monthly checking of equipment and supplies; manage requisitions.
• Consolidation of Waste Disposal reports per client requests.

Skills

Staff coordination

Communication

OSH compliance knowledge

Nursing coordination

Education

Professional License in Nursing

Job description

Client Locations: Alabang, Mandaluyong, Makati, Quezon City, San Fernando Pampanga, Santa Rosa Laguna

The Clinic Cluster Lead will handle clinic management in terms of daily clinic operations, engagement with staff, guidance in reports, audit compliance, etc. A coordinator and first line to engage with clinic site personnel to address day-to-day concerns.

Duties and Responsibilities:

• Monitors compliance of staff with standards defined by ActiveOne specifically about customer service and other staff behavior policies.
• Monitors and maintain records of staff performance relative to attendance & performance
• Communication/coordination with site medical personnel regarding client requirements and policy updates
• Coordination with CMT regarding client escalations on staffing and operational issues and ensuring compliance to response time is met.
• Respond to site medical personnel concerns and queries and direct coordination with the involved departments to ensure concerns are addressed.
• Endorsement and monitoring of Nurses and MDs for deployment.
• Assists in monitoring OSH compliance and submission of AMR and WAIR (Covid and Accident) to client POC.
• Organize/identify Health Programs based on the client's illness/incidence reports
• Collaborate with CMT regarding ActiveOne program/training initiatives (Mental Health, Customer Service, OSH training, etc).
• Assists in the coordination with site medical personnel regarding clinic schedule and attendance, approval of leaves and overtime
• Maintains the list of handled site medical personnel.
• Consolidate the daily, weekly & monthly inventory of PPE/medicines & medical supplies across all sites for submission to the Client POC
• Coordinate with the clinic Nurses regarding the submission of the clinic utilization reports to CRT
• Monitor the on-time submission of the clinic utilization report to the Client POC
• Monthly checking of equipment, medicines & medical supplies inventory, and requisitions prior to submission to the Client POC
• Consolidation of Waste Disposal report per Client's requests

Qualifications:

• Candidate must possess at least Professional License (Passed Board/Bar/Professional License Exam) in Nursing or equivalent.
• At least one year of experience in an occupational health setting, business operations, and/or administrative role
• Ability to thrive under a flexible work schedule environment