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AIA Philippines is seeking an experienced Active Directory Engineer to join the Technology Hub in Makati, supporting AD services across the organization. You will manage deployment, security, IAM, and SLA targets with on-site work 3-4 days a week and on-call rotations.
The role offers comprehensive benefits under AIA Digital+ Philippines, with opportunities to grow in a dynamic digital insurance environment.
Employment Type: Full Time/Permanent
Location: PhilamLife Gammon Building, 126 LP Leviste Street, Salcedo Village, Makati City
Work Schedule: Fixed Day Schedule, w/ possibleoncallarrangementonweekends&holidays
Work Set-up: Onsite report (3-4 days per week)
Ensures IT service availability and minimises the AIA’s business impact of IT service outages through the effective management.
Contributes to the improvement of user satisfaction with IT services by ensuring that the arrangements remain aligned with business needs and priorities and fit for purpose.
Improves the overall technical performance as measured by the technology related KPIs and SLAs (utilisation, availability, response times etc.) year on year.
Handle the deployment, configuration, and maintenance of Active Directory Services, including domain controllers, Group Policy, DNS, DHCP, and CA.
Ensure the stability, security, and performance of Active Directory across the organization.
Act as a contact point for Active Directory-related issues and ensure timely resolution.
Conduct root cause analysis for recurring issues and implement preventive measures.
Part of the Active Directory operations team, with on-call and standby duties activated based on business criticality to implement changes, fulfill requests, and resolve incidents.
Implement and enforce security best practices for Active Directory, including privileged access management, account lifecycle management, and audit policies.
Ensure compliance with industry standards, regulations, and organizational policies.
Monitor Active Directory performance, analyze trends, and implement improvements to enhance efficiency and reliability according to the
Collaborate with vendors and internal stakeholder to evaluate, select, and implement AD-related tools and technologies.
5+ years of relevant experience
Hands on experience on position related technical components OR
An equivalent combination of qualifications and relevant experience.
Bachelor’s degree holder of unviersity on Information Technology or related discipline
Extensive knowledge of Active Directory, Group Policy, DNS (Domain Name System), DHCP (Dynamic Host Configuration Protocol), CA (Certificate Authority) and related technologies.
Strong understanding of identity and access management (IAM) principles, including Azure AD, LDAP (Lightweight Directory Access Protocol), and SSO (Single Sign-On).
Experience with cloud-based directory services environments is a plus.
Relevant certifications such as Microsoft Certified or equivalent are highly desirable.
We are a brand that captures AIA’s Group-led Technology, Digital and Analytics hubs dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.
Launched in Mainland China, Malaysia and the Philippines, AIA Digital+ is bringing together top Technology, Digital and Analytics talent to accelerate AIA’s transformation and secure our position as the technology leader in the insurance industry.
At AIA and AIA Digital+, we strive to attract,developandretaina workforce that is as diverse as the customers we serve and to cultivate an inclusive work environment that accepts the strength of heritage and individuals.