Accounts Receivable Team Lead - High-Impact Ops Leader

SAGILITY PHILIPPINES B.V. BRANCH OFFICE; Quezon City; Remote; PHP 700,000 - 1,100,000; Full time

Job summary

SAGILITY PHILIPPINES B.V. BRANCH OFFICE is seeking a senior team leader to oversee analysts in the accounts receivable process. You will drive daily workflow, performance, and escalation handling while partnering with U.S.-based stakeholders to maintain data accuracy and risk controls.

The role focuses on accountability, coaching, and process discipline in a remote/virtual environment. Strong accounting knowledge and communication skills are essential for success.

Qualifications

• Bachelor's degree in Accounting, Finance, Business, or related field, with a minimum of 2 years' experience managing people.
• Advanced with Microsoft Office Suite (Excel, Outlook, PowerPoint, Visio).
• Solid written and verbal communication skills, with the ability to work with and influence internal partners at different levels.
• Ability to grasp and present complex financial, accounting, and risk-assessment concepts with appropriate attention to detail.
• Drive for results; comfortable and effective in dealing with ambiguity; succeeds in resolving conflict; able to get things done in a remote/virtual environment.
• Flexibility for periodic overtime and availability during U.S. business hours.
• Experience in a Billing/Receivables operation (understanding the end-to-end billing cycle from invoice generation through collection and reconciliation).
• Ability to lead client and internal partner meetings on video.
• Ability to explain complex billing and financial concepts to non-technical audiences.
• Strong critical thinking and independent decision-making skills.
• Ability to balance customer experience, operational efficiency, and financial risk.
• Sound judgment when evaluating exceptions to standard processes.
• Strong ownership, accountability, and follow-through.
• Ability to influence stakeholders without direct authority and resolve competing priorities.

Responsibilities

• Lead a team of analysts using active management behaviors to monitor workflow, make daily adjustments, and achieve financial and collection metrics.
• Establish and reinforce a strong culture of accountability, ownership, and follow-through.
• Lead weekly huddles and daily meetings to manage workload, assign tasks, provide direction, and balance workload.
• Set clear performance expectations and hold team members to quality and timeliness.
• Oversee staff development, including coaching and performance reviews; manage tasks through designated systems.
• Serve as the primary escalation point for issues and coordinate with matrix partners for timely resolution.
• Maintain credibility with U.S.-based stakeholders, ensuring work stays within defined scope.
• Advocate for the team’s capacity and defend standards while balancing workload and expectations.
• Review daily data to identify root causes and drive preventive actions across local and global levels.
• Support accruals, reserves, and allowances with accounting teams; support revenue operations and Sarbanes-Oxley controls related to Billing and Financial Reporting.
• Lead or support reporting production and analysis, including daily/weekly/monthly visibility across levels.
• Understand account lifecycle and translate into simple analytics and reporting solutions.
• Assist in internal and external audits as needed.
• Possibly lead or support complex project plans.

Skills

People management

Microsoft Excel

Communication skills

Analytical thinking

Remote work ability

Billing/Receivables knowledge

Video meetings facilitation

Education

Bachelor's degree in Accounting/Finance

Job description

SAGILITY PHILIPPINES B.V. BRANCH OFFICE is seeking a senior team leader to oversee analysts in the accounts receivable process. You will drive daily workflow, performance, and escalation handling while partnering with U.S.-based stakeholders to maintain data accuracy and risk controls.

The role focuses on accountability, coaching, and process discipline in a remote/virtual environment. Strong accounting knowledge and communication skills are essential for success.