Accounts Receivable Specialist — Remote/Hybrid

Instructure, Inc.; Manila; Hybrid; PHP 320,000 - 520,000; Full time

Benefits offered by this job

Ownership program for full-time staff

Flexible work culture (remote, hybrid,

Generous time off including holidays

Wellness programs

Learning and development resources

Tuition reimbursement

Tools to do your best work

Recognition program

Inclusive culture

Job summary

Instructure is seeking a detail-oriented Accounts Receivable Clerk to support the order-to-cash process by processing and reviewing sales orders for accuracy before billing. You will ensure orders are accurate, approved, and aligned with customer accounts and terms.

You will work with cross-functional teams to confirm orders are ready for invoicing, with strong attention to detail and clear communication. Experience in AR, billing, or finance operations is preferred.

Qualifications

• Experience in Accounts Receivable, Billing, Order Management, Finance Operations, Collections, or related administrative finance role.
• Strong understanding of invoices, payment terms, customer balances, credit holds, collections activity, and billing workflows.
• Ability to process and review sales orders, purchase orders, contracts, customer records, and account documentation with high accuracy.

Responsibilities

• Process and review sales orders for accuracy, completeness, pricing, discounts, taxes, payment terms, billing details, and discrepancies.
• Confirm customer account status, outstanding balances, payment history, and collection notes before processing orders.
• Validate purchase orders, contracts, approvals, tax details, and supporting documents.
• Identify missing information, duplicate orders, billing discrepancies, incorrect payment terms, pricing issues, and contract mismatches before invoicing.
• Coordinate with cross-functional teams to resolve order issues promptly with clear communication.
• Assist with customer account reconciliations, invoice corrections, credit memos, and payment-related inquiries.
• Maintain records of processed and reviewed orders, approvals, communications, and issue resolutions.
• Support month-end close by ensuring orders are processed, reviewed, and approved for timely billing.
• Follow internal controls, policies, documentation standards, and compliance procedures for sales orders and receivables.
• Recommend process improvements to reduce billing errors and strengthen order-to-cash workflow.

Skills

Accounts Receivable

Billing

Order Management

Finance Operations

Collections

Excel

Google Sheets

ERP systems

CRM/order management tools

Tools

NetSuite

Salesforce

Job description

Instructure is seeking a detail-oriented Accounts Receivable Clerk to support the order-to-cash process by processing and reviewing sales orders for accuracy before billing. You will ensure orders are accurate, approved, and aligned with customer accounts and terms.

You will work with cross-functional teams to confirm orders are ready for invoicing, with strong attention to detail and clear communication. Experience in AR, billing, or finance operations is preferred.