Accounts Receivable Specialist

iSupport Worldwide; Pasig; On-site; PHP 260,000 - 380,000; Full time

Benefits offered by this job

Free lunch

Onsite gym

Weekly fitness activities

Fitness challenge

Upskilling academy

Modern office

Employee amenities

Collaborative culture

Job summary

iSupport Worldwide is seeking a detail-oriented Accounts Receivable Specialist based in Pasig, Philippines to manage invoicing, collections, and general accounting support. The role requires strong QuickBooks experience and excellent communication to maintain positive customer relationships.

Responsibilities include issuing invoices, monitoring balances, handling collections, and assisting with month-end closings.

Qualifications

• 2+ years of Accounts Receivable, Collections, or Accounting experience.
• Strong working knowledge of QuickBooks Online and/or QuickBooks Desktop.
• Experience managing customer billing and collections.
• Ability to communicate professionally and confidently with customers regarding outstanding balances.
• Strong attention to detail and organizational skills.
• Proficiency in Microsoft Excel, Outlook, and other Microsoft Office applications.
• Ability to prioritize multiple tasks and meet deadlines.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work independently and take ownership of assigned responsibilities.

Responsibilities

• Create and issue customer invoices accurately and timely.
• Monitor customer accounts and outstanding balances.
• Act as the primary collection contact for overdue invoices and past-due accounts.
• Follow up with customers by phone and email to ensure timely payment.
• Maintain detailed records of collection efforts, customer communications, and payment arrangements.
• Investigate and resolve billing discrepancies and customer inquiries.
• Apply customer payments and reconcile accounts receivable balances.
• Review aging reports and take appropriate action to reduce outstanding receivables.
• Stay on top of collection activities and escape issues when necessary.
• Maintain positive customer relationships while ensuring company payment terms are enforced.
• Perform account reconciliations and resolve discrepancies.
• Assist with month-end closing activities and reporting.
• Maintain accurate financial records and supporting documentation.
• Prepare financial and receivable reports as requested by management.
• Ensure compliance with company policies and accounting procedures.
• Assist with special projects and other accounting-related tasks as needed.
• Support the accounting team with administrative and data entry functions.

Skills

QuickBooks Online/Desktop

Accounts Receivable

Collections Management

Customer Billing

Payment Processing

Account Reconciliation

Microsoft Excel

Customer Service

Time Management

Attention to Detail

Professional Communication

Job description

We are seeking a detail-oriented and highly organized Accounts Receivable Specialist to manage customer billing, collections, payment processing, account reconciliations, and general accounting support. The ideal candidate will have strong experience with QuickBooks, excellent communication skills, and the ability to proactively follow up on outstanding balances while maintaining positive customer relationships.

Accounts Receivable Responsibilities

• Create and issue customer invoices accurately and timely.

• Monitor customer accounts and outstanding balances.
• Act as the primary collection contact for customers regarding overdue invoices and past-due accounts.
• Consistently follow up with customers by phone and email to ensure timely payment.
• Maintain detailed records of collection efforts, customer communications, and payment arrangements.
• Investigate and resolve billing discrepancies and customer inquiries.
• Apply customer payments and reconcile accounts receivable balances.
• Review aging reports and take appropriate action to reduce outstanding receivables.
• Stay on top of collection activities and escape issues when necessary.
• Maintain positive customer relationships while ensuring company payment terms are enforced.

General Accounting Duties

• Perform account reconciliations and resolve discrepancies.
• Assist with month-end closing activities and reporting.
• Maintain accurate financial records and supporting documentation.
• Prepare financial and receivable reports as requested by management.
• Ensure compliance with company policies and accounting procedures.
• Assist with special projects and other accounting-related tasks as needed.
• Support the accounting team with administrative and data entry functions.

Qualifications

• 2+ years of Accounts Receivable, Collections, or Accounting experience.
• Strong working knowledge of QuickBooks Online and/or QuickBooks Desktop.
• Experience managing customer billing and collections.
• Ability to communicate professionally and confidently with customers regarding outstanding balances.
• Strong attention to detail and organizational skills.
• Proficiency in Microsoft Excel, Outlook, and other Microsoft Office applications.
• Ability to prioritize multiple tasks and meet deadlines.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work independently and take ownership of assigned responsibilities.

Required Skills

• QuickBooks
• Accounts Receivable
• Collections Management
• Customer Billing
• Payment Processing
• Account Reconciliation
• Microsoft Excel
• Customer Service
• Time Management
• Attention to Detail
• Professional Communication

Why you'll love it here?

• Free lunch meals, fruits, snacks, and beverages for employees assigned to onsite shifts.
• Access to an onsite gym with a complimentary professional fitness instructor.
• Weekly fitness activities and an annual fitness challenge with prizes of up to ₱70,000.
• Weekly employee engagement activities with prizes of up to ₱3,000.
• Free upskilling academy to support career growth and professional development.
• State-of-the-art office facilities and modern workstations.
• Access to employee amenities including sleeping quarters, game area, chat room, and shower rooms.
• Fun, collaborative, and employee-focused work environment.