Accounts Receivable & Credit Control Specialist

Deutsche Post; Pasay; On-site; PHP 335,000 - 558,000; Full time

Job description

Role Purpose

To implement policies and procedures for investigating and evaluating new and existing customer creditworthiness, extend or revoke credit lines/limits, and collect overdue accounts.

Key Tasks and Accountabilities

Key Activities

• Sends collection follow-ups and accurate statements of account to clients on a monthly basis and as required via email or collection letter.


• Makes phone follow-ups with clients and works on the collection of receivables within agreed credit terms.


• Conducts monthly reconciliation meetings with clients.


• Attends client requirements relating to credit and collection, such as special billing requests, EDI, detailed computation of charges, and other related matters.


• Understands the SOP of each assigned client, particularly on rates, billing, and collection requirements.


• Monitors and reviews excessive credit limits and credit overruns.


• Prepares a weekly analysis of customers’ receivable balances on a per-invoice basis and works on the immediate resolution of concerns for timely collection of accounts receivable.


• Coordinates with M&S and Operations on disputed or returned invoices and other issues raised by clients affecting collection and monitors immediate resolution. Otherwise, escalates to the OTC Manager for assistance.


• Monitors the credit line of assigned clients and coordinates with M&S for necessary adjustments to the credit limit, termination, or renewal of credit line one month prior to expiration.


• Escalates delinquent accounts and accounts recommended for legal action to the OTC Manager.


• Maintains an efficient file of assigned clients and keeps records of ageing reports, reminders and demand letters, SOPs, and related documents.


• Coordinates with collectors regarding collections for the day and submits the daily collection itinerary schedule to Admin.


• Processes allocation of customer payments through DR/CR matched up in MA!N Tool daily.


• Participates in the company’s quality program by joining related activities.


• Performs other duties and responsibilities that may be assigned from time to time.


• Prints collection receipts daily for AR GSC accounts.


• Ensure collection receipts are issued and printed daily.


• Completes the action list and proposal in MA!N Tool daily and updates invoice status.

Track internal KPIs such as:

• Ensure proper management of accounts receivable


• Increased collection and reduction of bad debts


• Reduction of overdue and bad debts.


• Healthy cash position for the company.


• Maintain updated ageing of client receivables.


• Accuracy of billing to clients

Skills / Qualifications

Education Level/ Certification Requirements

• Bachelor’s degree in Accountancy

Expected Years of Experience (Minimum)

• Minimum 1-2 years of related experience

Skills

• Good communication and presentation skills


• Software skills (Word, Excel, PowerPoint, etc.)


• Strong conceptual and analytical skills


• High numeric skills and strong attention to detail


• Communication skills spoken and written


• End Result orientation.


• Credible, Committed, high level of motivation


• Can deal with people from any level and showing respect for people