Accounts Receivable & Collections Manager

Monroe Consulting Group; Malabang; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

Monroe Consulting Group seeks an experienced AR Manager in Alabang to own wholesale and retail receivables, lead a six-person team, and ensure accurate cash application and reconciliation. You will work with the US Controller, operating on US Pacific hours with autonomy and accountability for aging and DSO performance.

Role requires a Bachelor's in Accounting/Finance, 7+ years AR experience including team leadership, and strong English communication.

Qualifications

• Bachelor's degree in Accounting, Accounting Technology, Finance, or similar.
• 7+ years in Accounts Receivable with 3+ years leading a team of five or more.
• Direct experience collecting US B2B trade receivables including negotiations and dispute closure.
• Background in distribution, trading, wholesale, or high-volume goods business.
• Strong grasp of order-to-cash: credit, invoicing, cash application, deductions, reserves.
• Reconcile receipts across payment types back to bank and ERP.
• Experience creating/updating customer master records in ERP (address, banking, terms).
• Strong Excel: lookups, pivots, reconciling large data sets.
• Clear spoken and written English; experience communicating with US management.
• Willingness to work onsite in Alabang on a night shift aligned to US Pacific hours.

Responsibilities

• Collect aging on wholesale and retail and prioritize by exposure.
• Apply cash accurately from ACH, wire, check, and card; clear unapplied cash.
• Reconcile receipts by payment type back to bank and ERP (Odoo).
• Manage deductions: credits, promos, rebates, chargebacks; resolve issues.
• Maintain customer records in Odoo: address, banking, term updates.
• Review credit apps, monitor limits, and advise holds/releases.
• Report aging, DSO, cash forecast, and bad-debt reserves to US controllers.
• Lead a six-person AR team across two functions; balance workload and coach.

Skills

Excel advanced

AR/collections communication

Analytical data reconciliation

Education

Bachelor's degree in Accounting/Finance

Tools

Odoo ERP

ERP systems

Job description

About the role

We're a tire and wheel trading company with our own brands manufactured overseas. Our Alabang office runs the accounting for our US business, and you'll own the receivables side of it - what customers owe us, what actually comes in, and whether those two ever disagree without someone noticing.
You'll lead a team of six AR and collections specialists, organized into two groups: one working collections, the other working cash application and payment-type reconciliation. Collections is primarily wholesale and retail, and wholesale is where the balances and the risk concentrate.
You'll report directly to our US Controller. There is no manager layer between you and them. That means real autonomy on the day-to-day and real accountability for what the aging looks like.
The shift runs on US Pacific business hours - start time sits between 11:00 PM and 12:00 midnight Manila, shifting with US daylight saving. That's deliberate. Collections is a phone job, and you can't collect from customers who are asleep.

What you'll do

Collect. Own the aging on wholesale and retail. Prioritize by exposure, not alphabetically. Call the accounts that move the number, and write follow-ups that produce a payment date instead of a reply. Know the difference between a customer with a cash problem and a customer with a dispute they haven't mentioned yet.
Get the cash applied cleanly. Payments arrive by ACH, wire, check, and card, and they rarely arrive with clean remittance detail. Your team applies them, clears unapplied cash, and reconciles receipts by payment type back to the bank and to Odoo. Unapplied cash sitting on the balance sheet is a collections problem wearing an accounting costume.
Work the deductions. Wholesale customers short-pay - claims, RMA credits, promo and rebate deductions, freight chargebacks. Each one is either a credit we legitimately owe or a receivable we're about to lose through neglect. Drive them to resolution, and make sure the recurring patterns get back to Sales and Operations instead of dying in your queue.
Own the customer record. Create and maintain customer profiles in Odoo - address changes, banking detail updates, tax and payment-term changes. The accuracy of that data is what makes collections, cash application, and credit decisions possible in the first place.
Manage credit exposure. Review credit applications, monitor limits, and recommend holds and releases. You build the case with the numbers; the US Controller approves. Where an account is heading toward agency placement, legal referral, or write-off, you document it and recommend - the US takes it from there.
Report the truth. Aging, DSO, cash collection forecast, and bad-debt reserve recommendations, on a cadence your US counterparts can plan around. Surface deterioration while the balance is still collectable, not after.
Lead the team. Six people across two functions. Balance the load, cross-train so no account or process has a single point of failure, and coach on why an error happened rather than quietly fixing it yourself.

What success looks like

• DSO trending down against an agreed baseline
• Past-due AR shrinking as a share of total AR, with wholesale tracked separately
• Unapplied cash cleared within the month it's received
• Receipts reconcile to the bank by payment type every month, with no unexplained items aging
• Deductions resolved or written off inside an agreed window - nothing quietly aging in a queue
• Credit holds acted on before shipment, not after
• Customer profile changes - address, banking, terms - processed accurately and without unnecessary delay
• No collectable balance lost to inaction
• Your team's error rate goes down each quarter

What you need

Required

• Bachelor's degree in Accountancy, Accounting Technology, Finance, or similar
• 7+ years in Accounts Receivable, including 3+ years managing a team of five or more
• Direct experience collecting US B2B trade receivables - calling US customers, negotiating payment arrangements, working disputes to closure
• Background in distribution, trading, wholesale, or a comparable high-volume goods business
• Strong grasp of the full order-to-cash cycle: credit, invoicing, cash application, deductions, and reserves
• Comfortable reconciling receipts across payment types - ACH, wire, check, and card - back to the bank
• Experience creating and maintaining customer master records in an ERP - address, banking, and payment-term updates
• Strong Excel: lookups, pivots, reconciling large data sets
• Clear spoken and written English. You'll be on the phone with US customers and writing to US management
• Able to work onsite in Alabang on a night shift aligned to US Pacific business hours

Nice to have

• Odoo experience, especially Accounting and Sales
• Multi-entity AR experience
• Experience with credit applications, trade references, and commercial credit reporting tools
• Experience preparing accounts for third-party collection agencies or legal referral
• Shared services experience, or an ERP migration under your belt

Who does well here

People who can be firm with a customer on Tuesday and still have the relationship on Wednesday. Who treat an unexplained short-pay as a question rather than an annoyance. Who can decide alone at 3:00 AM Manila time and know which single item is genuinely worth escalating. And who would rather deliver bad news about an account early than hope it resolves itself.

The honest part

It's a night shift, and the start time moves by an hour twice a year with US daylight saving. Month-end and year-end are heavier. You'll report to a manager fifteen hours away, and you won't have a local boss to check with - the autonomy is real, and so is the exposure that comes with it. If that works for you, the rest of the role is a strong one: a team to build, a portfolio with direct leverage on company cash, and processes you'll get to fix rather than just operate.