Accounts Receivable- Cash Application Associate

Conduent; Pasay; On-site; PHP 400,000 - 650,000; Full time

Job summary

Conduent is seeking an Accounting Services Associate in the Philippines to support day-to-day accounting and finance operations, focusing on Accounts Receivable, Cash Application, and payment reconciliation. This role requires acute attention to detail, strong organization, and comfort with multiple systems and portals.

You will investigate discrepancies, follow established procedures, and meet daily processing deadlines while maintaining accurate customer records and supporting cost allocation

Qualifications

• The candidate should be detail-oriented, organized, analytical, and comfortable working with multiple systems, customer portals, and accounting applications.

Responsibilities

• Process customer payments and bank deposits accurately and timely.
• Match payments to invoices, credit memos, adjustments, and fees; review remittances.
• Investigate unapplied cash and payment discrepancies.
• Review transactions from customer portals and investigate pricing, taxes, and information discrepancies.
• Assist with container receiving, landed costs, and cost allocation documentation.
• Identify and resolve accounting discrepancies; maintain issue trackers.

Skills

Detail-oriented

Organized

Analytical

Multi-system experience

Job description

Position Overview

The Accounting Services Associate will provide day-to-day accounting and finance operations support. The role will primarily focus on Accounts Receivable (AR), Cash Application, payment reconciliation, and transaction processing.

The candidate should be detail-oriented, organized, analytical, and comfortable working with multiple systems, customer portals, and accounting applications. The role requires the ability to investigate discrepancies, follow established procedures, communicate effectively with the team, and meet daily processing deadlines.

Key Responsibilities

Accounts Receivable & Cash Application

• Process and apply customer payments and bank deposits accurately and timely.
• Review customer remittances and match payments to invoices, credit memos, adjustments, and fees.
• Research and resolve unapplied cash and payment discrepancies.
• Prepare and process bank adjustments, debit memos, and credit memos as required.
• Perform account reconciliation and investigate outstanding or unusual transactions.
• Monitor AR transactions and support the maintenance of accurate customer account balances.

Web & Customer Portal Operations

• Review transactions and invoices from customer and e-commerce portals.
• Perform web invoice reviews and investigate discrepancies involving pricing, discounts, taxes, payments, and customer information.
• Retrieve payment and remittance information from customer portals.
• Ensure transactions are properly documented and recorded in the appropriate accounting system.

Container Receiving & Cost Allocation Support

• Assist with container receiving and related documentation.
• Review purchase orders, commercial invoices, landed costs, and other supporting documents.
• Validate container and shipment information against system records.
• Coordinate with Operations and other stakeholders regarding receiving and cost allocation discrepancies.

Reconciliation & Issue Resolution

• Identify and investigate accounting and transaction discrepancies.
• Perform research across multiple systems and supporting documents to determine the appropriate resolution.
• Maintain trackers and documentation for outstanding issues.
• Escalate complex or recurring issues to the appropriate stakeholders.
• Identify opportunities to improve processes and reduce manual work.

• Must be willing to work onsite and night shift schedule