Accounts Payable Team Leader, SSC

Confidential Company; Philippines; Remote; PHP 2,191,000 - 3,287,000; Full time

Job summary

Confidential Company seeks an Accounts Payable Team Leader, SSC, to lead a regional AP operation from Mexico City. You will oversee end-to-end AP processes across MX/US/CA/AR/CL/BR, drive performance metrics, and ensure strong controls.

This role requires coaching eight professionals, cross-country coverage, and a Lean/automation mindset to improve efficiency and accuracy in relentless pursuit of service excellence.

Qualifications

• Bachelor's degree in Administration, Finance, or Accounting.
• 5-7 years of experience in finance or accounting with SSC leadership.

Responsibilities

• End-to-end AP execution with SOX/compliance alignment.
• Manage AP for multiple countries (MX/US/CA/AR/CL/BR) and ensure timely processing.
• Lead a team of ~8 AP professionals with onboarding and development.
• Maintain internal controls and audit readiness.
• Share dashboards and weekly reports for governance.
• Drive continuous improvement and automation opportunities.

Skills

Team Leadership

Coaching

Process Improvement

KPIs & Analytics

SOX/Controls

Stakeholder Management

Education

Bachelor's degree in Finance or Accounting

Tools

SAP

Oracle

Excel

Power BI

Job description

Position: Accounts Payable Team Leader, SSC

Department: Finance - General Accounting

Employment Type: Full-Time

Location: Mexico City, Mexico

Role Overview

• Leadership & coaching: Builds team capability, sets expectations, and manages performance.
• Operational excellence: Oversees prioritization, workload distribution, capacity planning, and deadline adherence.
• Stakeholder management: Ensures clear communication, service orientation, and confident escalation handling.
• Analytical thinking: Monitors KPIs, performs root-cause analysis, and drives action plans.
• Process improvement: Promotes standardization, documentation discipline, and continuous improvement.
• Compliance mindset: Maintains strong controls, audit readiness, and policy adherence.
• Change agility: Supports transitions, onboarding of new scope, and evolving processes.

Key Responsibilities

1) Operational Delivery & Controls (Run the Business)

• Ensure end-to-end AP execution (invoice intake, validation, matching, approvals follow-up, posting, vendor master coordination where applicable, payment preparation support, and issue resolution) in line with SSC standards and local requirements.
• Guarantee timely and accurate AP processing for all in-scope countries (MX/US/CA/AR/CL/BR).
• Maintain strong internal controls and compliance (SOX/internal control principles, audit readiness, segregation of duties, policy adherence).

2) KPI / SLA Management & Service Excellence

• Monitor and enhance AP performance through KPIs (SLA achievement, cycle time, backlog aging, invoice accuracy, on-time payments, exception rates).
• Drive corrective action plans when performance deviates; communicate clearly with stakeholders and SSC leadership.
• Build operational visibility through dashboards, weekly reporting, risk/mitigation updates, and service review materials.

3) People Leadership (Team of ~8)

• Lead, coach, and develop a team of approximately eight AP professionals, including onboarding, goal setting, performance feedback, and skill development.
• Ensure effective coverage planning across countries and time zones (holidays, PTO, peak periods, business continuity).
• Foster a culture of accountability, ownership, and collaboration

4) Stakeholder Management (Regional / Country Collaboration)

• Serve as the primary AP operational contact for internal customers across the six countries in scope.
• Manage escalations proactively and professionally; align priorities with Finance stakeholders and SSC governance routines.
• Support cross-functional coordination with AR, GL, Tax, and local finance teams when AP activities impact closing, reconciliations, or cash planning

5) Continuous Improvement, Standardization & Automation

• Identify and implement process improvements using a Lean mindset: standard work, SOP updates, error-proofing, and automation opportunities.
• Lead initiatives that reduce manual work, improve first-time-right quality, and strengthen knowledge management and backup structures.
• Ensure complete and up-to-date documentation (SOPs, control narratives, training materials) to support process independence and scalability.

6) Governance, Risk & Audit Readiness

• Maintain AP documentation and evidence for audits and internal control testing.
• Ensure compliance with AP policies, delegation of authority, and documentation standards across all supported countries.
• Participate in governance forums and provide clear operational updates as required.

Qualifications

• Bachelor's degree in Administration, Finance, or Accounting.
• 5-7 years of experience in finance or accounting; proven SSC experience and team leadership required.

Core Competencies

• ERP experience (SAP/Oracle/other), workflow/ticketing tools, and Excel/Power BI basics for reporting and KPI tracking.

Success Measures (Examples)

• Consistent SLA/KPI achievement (on-time processing and payments, backlog targets, accuracy).
• Reduction in exceptions and rework; improved first-time-right performance.
• Strong audit results with complete and accessible evidence.
• Robust SOP coverage and cross-training/backup depth.
• High stakeholder satisfaction in predictable escalation handling.