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HGS Offshore Staffing Solutions is seeking an Accounts Payable Leader to drive daily AP operations across multiple entities and time zones. You will oversee invoice processing, payments, and reconciliations, ensuring accuracy and compliance with indirect tax requirements while guiding a high-performing AP team.
The role emphasizes process improvement, automation, and stakeholder collaboration to deliver timely service levels and robust internal controls within a complex shared services
Own the daily management and oversight of the Accounts Payable function, including invoice processing, OCR-enabled workflows, and payment processing.
Monitor AP workflows and identify opportunities to improve invoice capture and processing rates.
Ensure compliance with applicable indirect tax requirements across relevant jurisdictions.
Manage monthly supplier, credit card, business payment card, and bank account reconciliations.
Oversee the resolution of complex or escalated invoice and payment matters with internal and external stakeholders.
Ensure intercompany invoices are processed accurately and within required timelines.
Oversee expense reimbursement and related processing activities.
Support AP-related external reporting requirements and internal and external audit requests.
Report service-level performance and key metrics to finance leadership.
Complete assigned month-end activities accurately and within established deadlines.
Liaise with key stakeholders to ensure AP activities are delivered consistently with internal policies and procedures.
Lead, mentor, and develop Accounts Payable professionals to ensure high performance and alignment with organisational objectives.
Establish clear performance expectations and provide regular feedback.
Manage team development through coaching, training, and knowledge sharing.
Foster a collaborative and engaging working environment that supports employee development and retention.
Ensure team members maintain clear ownership of responsibilities and consistently meet deadlines and service-level requirements.
Develop succession plans and reduce operational dependency on individual team members.
Manage the day-to-day operations of the Accounts Payable function.
Ensure efficient, accurate, and cost-effective delivery across relevant entities and regions.
Monitor workloads, priorities, deadlines, and service levels.
Identify operational risks and implement appropriate controls and mitigation strategies.
Establish and maintain effective procedures, controls, and governance across AP activities.
Ensure delivery of Accounts Payable services in accordance with agreed deadlines, service levels, and key performance indicators.
Monitor and report on team performance and service delivery metrics.
Identify service delivery issues and implement appropriate corrective actions.
Maintain strong relationships with key internal stakeholders and suppliers.
Identify and implement opportunities to improve Accounts Payable processes.
Lead or support process improvement initiatives focused on automation, digital transformation, and operational efficiency.
Identify opportunities to reduce manual processing and improve data quality.
Champion the adoption of new technologies and tools that enhance AP efficiency and scalability.
Continuously review existing processes and recommend improvements to controls, workflows, and service delivery.
Degree in Accounting, Business Administration, Finance, or a related discipline.
Experience within a complex or highly regulated industry is desirable.
Minimum 7 years' experience within a shared services finance environment, including proven experience directly managing or leading an Accounts Payable function.
Demonstrated experience with ERP and OCR-enabled Accounts Payable technology.
Experience with Microsoft Dynamics 365 or a similar ERP platform is highly regarded.
Working knowledge of indirect tax compliance requirements, including GST and/or VAT.
Strong experience managing multiple entities, processes, and stakeholders across different time zones.
Demonstrated experience delivering process improvements and automation initiatives.
Proven people leadership and team management capability.
Strong understanding of shared services operations, service delivery models, SLAs, KPIs, and performance management.