Accounts Payable Associate

Regus Service Centre Philippines BV (ROHQ); Taguig; Hybrid; PHP 360,000 - 600,000; Full time

Job summary

IWG is seeking an Accounts Payable Associate in Taguig, Philippines to ensure invoices are accurate, complete and compliant from receipt to payment. You will coordinate with global process owners and vendors to obtain missing documentation and resolve discrepancies while meeting month-end deadlines.

The role requires attention to detail, organization, and the ability to work in a fast-paced environment. Strong communication and stakeholder management skills are essential for timely resolution

Qualifications

• Experience in accounts payable including invoice processing from receipt to payment.
• At least 6 months of relevant accounts payable or invoice processing experience.
• Knowledge of Basware and Microsoft Dynamics is a plus.

Responsibilities

• Verify invoices against policies and required documents.
• Process invoices and ensure timely payments per schedule.
• Respond to vendor queries and provide updates.
• Meet KPIs for accuracy, compliance and timeliness.
• Perform vendor reconciliations and month-end close support.
• Identify process improvements and drive efficiencies.
• Maintain up-to-date process documentation.
• Collaborate with auditors and other teams.
• Escalate issues through the escalation process.

Skills

Accounts payable

Invoice processing

Vendor reconciliation

Stakeholder management

Payment processing

Tools

Basware

Microsoft Dynamics

Job description

Accounts Payable Associate

About IWG

IWG is the world’s largest provider of flexible workspace, with more than 5,000 locations across 120 + countries. We bring together leading brands such as Regus, Spaces, HQ and Signature, as well as digital marketplace platforms such as Instant Offices, Easy Offices and Coworker. For over 35 years, we’ve enabled organisations of every size—from start-ups and scale-ups to 83% of the Fortune 500—to work more productively, flexibly and sustainably.

Our purpose is simple: help everyone have a great day at work—while protecting people and the planet. We offer carbon‑neutral workplaces worldwide and are moving towards achieving Net Zero emissions.

In 2025, IWG delivered record system‑wide revenue of $4.5B driven by rapid expansion of our capital‑light partnership model. We set a record with over 1,000 new centre deals signed and nearly 800 openings. We are accelerating toward our long‑term ambition of 30,000 centres worldwide.

Join us-www.iwgplc.com

Job Purpose

To ensure supplier invoices are accurate, complete and compliant with applicable policies and processing requirements from receipt through to payment. Coordinate with the respective global process owners and vendors to obtain missing documentation and approvals, resolve discrepancies and ensure invoices are paid in accordance with scheduled payment runs. Reconcile vendor accounts and maintain accurate accounts payable records while meeting established KPIs and month‑end deadlines.

Key Responsibilities

• Ensure supplier invoices are accurate, complete and compliant with applicable policies and processing requirements before processing, including:
  • validating invoice details and checking that required supporting documents and approvals are in place
  • identifying discrepancies, missing information or non‑compliant items and following up before processing
  • coordinating with the respective global process owners and vendors to obtain missing requirements and resolve issues so invoices can proceed for processing
• Ensure approved invoices are paid in accordance with scheduled payment runs, following up on exceptions that may delay payment.
• Respond promptly and accurately to vendor queries received through the relevant IWG teams regarding missing invoice requirements and scheduled payments. Coordinate with these teams to provide clear updates, follow up on outstanding inquiries and ensure timely resolution or escalation.
• Meet established key performance indicators (KPIs) for invoice processing accuracy, compliance and timeliness, and escalated issues that may affect achievement of these targets.
• Support timely processing of expense requests and vendor maintenance requirements.
• Ensure invoice postings, payment entries and accounts payable reconciliations are accurate, complete and finalised by month‑end close or other defined deadlines.
• Perform vendor statement reconciliations against accounts payable records; investigate and resolve discrepancies, outstanding invoices, credit notes and payment differences promptly. Clear reconciling items in creditor balance sheet GL accounts globally.
• Identify process improvements and deliver agreed process efficiency/effectiveness improvements within the Service Centre finance function and contribute to improvement in other processes both within and beyond the team.
• Ensure process documentation is complete and up to date.
• Collaborate with other teams, providing support to auditors and legal authorities with the execution of required activities
• Escalate unresolved invoice compliance issues, missing requirements and payment delays to the respective global process owners through the standardised escalation process, and support timely resolution.

Required Qualifications, Experience, Behaviours

• Experience in accounts payable, including invoice processing from receipt through to payment and vendor reconciliation, in a blue‑chip multinational environment.
• At least 6 months of relevant accounts payable or invoice processing experience.
• Knowledge of Basware and Microsoft Dynamics is a plus.
• Stable internet connection at home
• Consistentlydeliveredresults,aboveexpectations
• Strong communicationandstakeholder managementskills, with the ability to influence in a matrix environment
• Confidentdecisionmakerwhodemonstratessound judgement
• Organised,consistently deliversagainst tight deadlines
• Collaborative team player and a commitment to excellence
• Analytical mindset withtheabilityto solve problemsg andimprove processes.Comfortable working inafast‑pacedenvironment
• Resilient, able to deal withambiguity

What we can do for you

You are reading the right advert if you are looking for:

• A fun, challenging, and rewarding career.
• Award-winninginduction training and excellent ongoing learning and development.
• Fantasticcareer progression opportunities.
• Access to a comprehensiveselectionof flexible, personalised workplace benefits that support your mental, physical, and financial wellbeing.

Recruitment process

Ourrecruitment processis transparent andobjective,becausewe care about your experience with us. Wewillrespondto you within a few days to let you know if youare moving to the interview stage. This usually starts with a30 minuteconversation with our Global Recruitment Team, giving you the chance to learn more aboutusand thejob.If we both feelthere’sa good fit and connection, youwillprogress through one or two further stages, depending on the level of theposition.IWG is proud to be recognised as aLeading Employer,every year since 2022.