Accounting Training Specialist

Cloudstaff; Metro Manila; On-site; PHP 446,000 - 781,000; Full time

Benefits offered by this job

Health and life insurance

Flexible leave credits

Career advancement opportunities

Office perks (coffee/meals/Fridays)

Company PC/Laptop provided

Job summary

Cloudstaff is seeking an Accounting Training Specialist to join our Manila team and deliver AU and US accounting training. You will develop content, knowledge base articles, and practical exercises to help learners apply accounting concepts in real work scenarios.

Responsibilities include creating facilitator guides, handouts, and assessments; delivering system-focused training on Xero and QuickBooks; and coordinating schedules across AU/US time zones while maintaining high training standards.

Qualifications

• Strong practical knowledge of accounting processes for AU and US functions.
• Able to convert SME inputs into clear, learner-friendly materials.
• Experience with Xero and QuickBooks training and workflows.
• Excellent facilitation, coaching, and learner-support skills.

Responsibilities

• Deliver AU and US accounting training sessions with real-world examples.
• Create and update training content: slide decks, guides, handouts, and knowledge checks.
• Provide system walkthroughs for Xero and QuickBooks, including invoicing, bills, and reconciliations.
• Coordinate training schedules across AU and US time zones; manage attendance and progress.
• Develop and maintain accounting knowledge base articles and process guides.
• Support continuous improvement through feedback and materials updates.

Skills

Accounting processes

Training facilitation

Content creation

Documentation

Learner support

Flexible schedules

Confidential handling

Tools

Xero

QuickBooks

Job description

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for an Accounting Training Specialist to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role?

Key Responsibilities

2.1 AU and US Accounting Training Delivery

• Facilitate accounting training sessions for learners supporting Australian and United States accounting processes.
• Explain accounting concepts, workflows, documentation requirements, and common client expectations in a clear and practical way.
• Use relevant examples, case scenarios, practice activities, and walkthroughs to help learners apply accounting knowledge to real work situations.
• Support learners in understanding bookkeeping, accounts payable, accounts receivable, reconciliations, reporting support, and accounting process fundamentals.
• Monitor learner participation, understanding, completion status, and training-related concerns.

2.2 Accounting Content Creation and Knowledge Base Development

• Create and update accounting training content such as slide decks, facilitator guides, learner handouts, job aids, quick reference guides, practice files, assessments, and knowledge checks.
• Develop accounting knowledge base articles, FAQs, process guides, and troubleshooting references for learners and internal support teams.
• Convert accounting processes, SME inputs, client expectations, and system procedures into clear, structured, and learner-friendly materials.
• Review and maintain accounting content for accuracy, clarity, consistency, and alignment with approved training standards.
• Organize and maintain accounting training files, templates, reference materials, and knowledge base resources for easy access and future updates.

2.3 Xero and QuickBooks Training Support

• Deliver system-focused training and walkthroughs for intermediate Xero and QuickBooks workflows.
• Explain common system tasks such as invoice processing, bills, bank feeds, reconciliations, chart of accounts navigation, basic reporting, and transaction review.
• Create practical demonstrations, exercises, and reference guides to help learners build confidence using Xero and QuickBooks.
• Capture common learner questions and system challenges to improve future training materials and knowledge base articles.
• Coordinate with subject matter experts when accounting or system-specific scenarios require validation.

2.4 Schedule Flexibility and Training Operations Support

• Support shifting schedules as required by training demand, client needs, and AU or US time zone requirements.
• Coordinate training schedules, reminders, participant lists, training links, materials, and session setup.
• Prepare training reports, attendance updates, completion trackers, learner progress summaries, and follow-up communication.
• Support learner follow-ups, completion tracking, attendance concerns, and training inquiries.

2.5 Reports, Research, and Training Documentation

• Prepare training reports, attendance updates, completion trackers, summaries, and daily training reports.
• Conduct basic research to support training delivery, material updates, and learner discussions.
• Maintain accurate records for attendance, completion, learner progress, feedback, meeting notes, and action items.
• Prepare and share training updates, meeting notes, and follow-up communication when required.

2.6 Other Training Support, Coordination, and Continuous Improvement Responsibilities

• Support ad hoc training tasks, L&D initiatives, and other team priorities.
• Coordinate schedules, reminders, participant lists, training links, materials, and session setup.
• Assist with SOP updates, process documentation, trackers, shared files, and reference materials.
• Support learner follow-ups, completion tracking, attendance concerns, and training inquiries.
• Collect feedback, note common questions, and share improvement suggestions with the L&D Team.
• Maintain confidentiality and perform other training-related tasks as assigned.

Non-negotiable skills and requirements:

• Strong practical knowledge of accounting processes, with the ability to train learners supporting AU and US accounting functions.
• Intermediate working knowledge of Xero and QuickBooks, including common bookkeeping, reconciliation, invoicing, billing, and reporting workflows.
• Ability to explain accounting concepts clearly, practically, and in a way that supports learner confidence and accuracy.
• Strong content creation, documentation, knowledge base writing, and process simplification skills.
• Good facilitation, coaching, communication, and learner support skills.
• Flexible and dependable, with willingness to support shifting schedules based on AU, US, client, or business requirements.
• Professional, detail-oriented, organized, and able to handle confidential information appropriately.
• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.