Account Supervisor

Philippine Estates Corp.; Pasig; On-site; PHP 350,000 - 520,000; Full time

Benefits offered by this job

HMO

Job summary

Philippine Estates Corp. is seeking an Accounts Management Supervisor located in Pasig, on-site, with 1-3 years of relevant experience. The role requires a Bachelor’s degree and offers full-time employment.

The supervisor will oversee account statuses, coordinate with Legal and Housing departments, and manage loan origination processes, including securing approvals and communicating with buyers and brokers. HMO is provided as part of mandated benefits.

Qualifications

• Bachelor's degree required for the role.
• 1-3 years of experience in accounts management or related field.
• Strong communication and negotiation skills are essential.

Responsibilities

• Prepare and discuss reports on the Department's activities progress during MANCOM.
• Monitor account statuses for transfer title and mortgage.
• Oversee accounts related to loan construction and downpayment.
• Track customer service reports including emails and calls.
• Document client CTS, RA, DOA, DOAS and other legal docs accurately.
• Schedule priorities for titling budgets and monitor project inventory.
• Attend BidsCom for awarding house construction projects to contractors.
• Manage monthly sales and inventory monitoring upon new sales declaration and price changes.
• Coordinate with Legal for buyer-related contracts and demand letters.
• Communicate with buyers/brokers to resolve payment delays and back-out risks.
• Check and approve Reservation Agreements for price and lot/house areas.
• Record reservations and update sold/available inventory.
• Prepare summary reports of buyers’ construction status and loan due dates.

Education

Bachelor's degree

Job description

On-site - Pasig 1-3 Yrs Exp Bachelor Full-time

Accounts Management Supervisor

Job Description

Government Mandated Benefits

Insurance Health & Wellness

• HMO

KEY RESPONSIBILITIES

• Prepare and discuss report about the Department's activities progress during MANCOM.
• Monitoring the status of accounts for transfer title and for mortgage.
• Monitoring the accounts due to loan based on their house construction and downpayment.
• Monitoring of customer services report (email or calls complaints and request)
• Monitoring and proper documenting of client’s CTS,RA,DOA,DOAS and other legal docs.
• Schedules and set priority accounts for releasing of titling budgets
• Attend BidsCom for awarding of house construction project to contractors.
• Handles monthly sales and inventory monitoring upon new sales declaration and new price increase
• Released memo for new pricelist of unsold units.
• Report directly to COO and President
• Coordinates with Legal Department in the preparation response letter to Law Offices or HLURB for buyer's demand letters and other customized contracts for specific buyer transactions.
• Propose solution and manage negotiation with buyers/brokers to resolve conflicts concerning payment delay in the releasing of title house completion and turn over and other problematic issues to prevent back out sales.
• Communicate with the buyers/broker for feedbacks /status of their title, house construction and other related requests.
• Check and approves Reservation Agreement for the accuracy of price and lot/house & lot area submitted by Sales and Marketing Staff.
• Record lot/ house & lot reservations and update projects inventory of sold and available for sale.
• Monitors and prepares summary report of buyers due for construction in accordance with their DP full payment and loan application due date.

LOAN ORIGINATION

• Notify buyers to process their loan based on target schedule.
• Follow up buyers with their submission of loan requirements and payment of loan filing fees thru calls, messenger and email.
• Prepare loan folder of buyers for pouching and will be submitted by the branch loan in-charge to Pag-Ibig.
• Follow-up status and approval of submitted loan applications with the Housing Relationship Officer (HRO) or Account Officer.
• Coordinate with branch in-charge for the monitoring of submission of lacking or additional loan requirements needed by Pag-ibig/bank.
• Coordinate with Operations/Site for the monitoring of house construction status, availability of Occupancy Permit and house-tax declaration for submission to Pag-Ibig/NHMFC
• Coordinate with branch in-charge for the monitoring of submission of compliance to Pag-ibig/bank after release of Notice of Approval (NOA.) and or bank's Letter of Guaranty.
• Follow up release of loan proceeds with the Housing Relationship Officer (HRO) or Account Officer.
• Coordinate with Treasury/Branch-AR for the issuance of SOA to buyers for the collection and payment of Loan Equity after release of NOA and Letter of Guaranty.