Account Officer (SME) - Quezon Ave.

Maybank; Quezon City; On-site; PHP 450,000 - 650,000; Full time

Job summary

Maybank Philippines is seeking an Account Officer for SME to acquire, develop and manage profitable SME relationships, prospect new-to-bank opportunities, assess creditworthiness, and package suitable credit facilities.

You will cross-sell bank products, ensure timely account servicing and renewals, and support SME Banking growth while maintaining risk discipline.

Bachelor's degree and at least 2 years' experience required; banking lending, account management and credit evaluation are preferred.

Qualifications

• Bachelor's/College degree required.
• At least 2 years of relevant work experience.
• Strong strategic thinking, leadership, and management capabilities.
• Banking experience with lending, account management, and credit evaluation is a plus.

Responsibilities

• Acquire new SME clients and develop profitable relationships.
• Grow existing portfolio with line increases and cross-sells.
• Assess creditworthiness and prepare credit proposals.
• Coordinate account implementation and servicing with internal units.
• Monitor portfolio performance and manage renewals to preserve asset quality.

Skills

Strategic thinking

Leadership

Management

Credit evaluation

Lending

Account management

Education

Bachelor's degree

Job description

The Account Officer for SME is responsible to acquire, develop and manage profitable, good-quality SME relationships by prospecting and converting new-to-bank opportunities, expanding existing borrower relationships, assessing creditworthiness, structuring and packaging appropriate credit facilities, cross-selling relevant bank products, and ensuring effective account servicing, timely renewals, asset-quality preservation and compliance with bank and regulatory requirements. Also, role supports SME Banking growth by balancing business generation and relationship profitability with sound credit, risk and portfolio-management discipline.

How you can contribute

A. Business Development and Client Acquisition

• Achieves assigned business targets through a portfolio that is income-generating and of acceptable quality.
• Sources potential SME clients through the bank ecosystem, branch and existing-client referrals, and own-generated leads.
• Conducts client calls, project visits and business-development activities independently or jointly with the SME Manager, Branch manager or referring personnel.
• Identifies client needs and business opportunities and develops suitable banking packages intended to support account profitability and continuing relationships.
• Acquires new-to-bank business while maintaining responsibility for developing existing clients.

B. Existing Portfolio Growth and Relationship Management

• Reviews existing borrower relationships for line increases, additional facilities and other business opportunities.
• Cross-sells applicable bank products, including Auto Loans, Personal Loans, Home Loans and Deposit products.
• Maintains continuing client contact and addresses account concerns, documentary deficiencies and receivable collection requirements.
• Applies approved ADB and pricing requirements and obtains appropriate approval for any waiver request.

C. Credit Assessment, Proposal Preparation and Approval Coordination

• Establishes the overall creditworthiness of prospective and existing borrowing relationships before submission to the approving body.
• Initiates property appraisal and/or credit investigation and reviews the resulting reports.
• Prepares the Application for Accommodation in coordination with RSCC and LAD.
• Packages credit proposals in accordance with bank, BSP and other regulatory guidelines.
• Checks whether accounts are DOSRI or related-party transactions and ensures applicable handling requirements are followed.
• Secures credit-proposal approval from the proper approving authorities.

D. Account Implementation and Servicing

• Coordinates implementation and servicing with LAD, Accounting, Legal, RCC and other relevant support units.
• Follows through on insurance-policy submission for newly booked accounts and renewal of coverage upon expiry, where applicable.
• Ensures timely collection of receivables, completion of documentary deficiencies and resolution of client-account concerns.
• Ensures accurate SME and Agri-Agra tagging.

E. Portfolio Monitoring, Renewals and Asset Quality Management

• Ensures OAAs are renewed and implemented on time.
• Monitors loan payments, maturities and renewal schedules and presents renewal requests early enough to avoid account delinquency.
• Monitors and classifies accounts promptly to preserve asset quality.
• Develops and follows through on necessary action plans for accounts requiring early care, with close monitoring intended to prevent migration to NPL.

Your Profile

• Graduate of any Bachelor's/College Degree program.
• With at least 2 years of relevant work experience.
• Demonstrates strong strategic thinking, leadership, and management capabilities.
• Banking experience with a background in lending, account management, and credit evaluation is an advantage.