Account Officer

Perla Compania de Seguros, Inc.; General Santos; On-site; PHP 279,000 - 446,400; Full time

Job summary

Perla Compania de Seguros, Inc. is seeking a sales professional responsible for developing new business and ensuring customer satisfaction. The ideal candidate will facilitate long-term client relationships while representing the company at various business activities.

Responsibilities include developing new business through multiple channels, providing client training, and managing customer satisfaction from policy issuance to claim settlement. Knowledge of digital marketing platforms is essential.

Qualifications

• Experience in sales and customer relationship management.
• Ability to develop new business through multiple channels.
• Knowledge in digital platform marketing.

Responsibilities

• Develop new business through different channels such as brokers and agents.
• Ensure client satisfaction from policy issuance to claims settlement.
• Represent the company in business-related activities.

Skills

Sales Channel Development

Customer Relationship Management

Digital Marketing

Job description

Overview

You must have a clear idea of how digital tools would add value to the company’s strategy in preserving existing accounts and generating new business through creating and maintaining long‑term client relationships to contribute to the company’s business growth. The position is primarily responsible for contributing to the growth of the company by developing new business using multiple sales channels and ensuring total customer satisfaction by managing sales and after‑sales services while representing the company in business activities that highlight its distinct value‑added benefits.

Responsibilities

• Develop new business through different channels such as brokers, agents, corporate accounts and direct accounts.
• Disseminate information to accounts that are being maintained and handled.
• Conduct lectures or training on non‑life insurance as needed.
• Ensure overall customer satisfaction of clients from the start of the account (policy issuance) up to settlement of claims.
• Organize client information such as contact details, insurance policies in force, nature of business and source of production.
• Represent the company in business‑related activities such as professional organizations and conferences.
• Be knowledgeable in digital platform marketing.