Account Manager

Hammerjack Pty Ltd; Philippines; Remote; PHP 3,762,000 - 5,643,000; Full time

Benefits offered by this job

Top USD salary

International placements

Remote, flexible

Work with founders

Career growth

Job summary

Founders Arm is seeking an Account Manager to own client relationships, ensure satisfaction, and drive retention for US-based clients.

You will be the single point of contact between our placed professionals and their US clients, ensuring every placement is a success. This remote role offers a top USD salary and growth opportunities.

Qualifications

• 2+ years in account management, customer success, or client relations.
• Excellent people skills and relationship-building ability.
• Fluent English, written and spoken.

Responsibilities

• Manage portfolio of active client placements.
• Monitor performance and catch issues before they become problems.
• Build strong relationships with clients and placed professionals.
• Gather feedback and drive continuous improvement.
• Escalate and resolve complex relationship issues.
• Provide timely, proactive support.

Skills

Account management

Customer relationships

Problem-solving

Fluent English

Tools

Slack

Notion

Google Workspace

Job description

Remote | USD Salary |

We're Founders Arm, partnering MENA's best talent with US startups.

We need an Account Manager to own client relationships, ensure satisfaction, and drive retention. You'll be the single point of contact between our placed professionals and their US-based clients — making sure every placement is a success.

What You'll Do

• Manage portfolio of active client placements
• Monitor performance and catch issues before they become problems
• Build strong relationships with both clients and placed professionals
• Gather feedback and drive continuous improvement
• Escalate and resolve complex relationship issues
• Provide timely, proactive support

You Have

• 2+ years in account management, customer success, or client relations
• Excellent people skills and relationship building ability
• Strong judgment and problem-solving mindset
• Fluent English (written & spoken)
• Proficient with Slack, Notion, Google Workspace
• Comfortable with US working hours

Why Join Us

• Earn top-of-market salary in USD
• Manage meaningful client relationships with real impact
• Support international placements across multiple regions
• Work directly with founders and high-growth startups
• Remote, flexible role with career growth