1141 - Junior/Middle DevOps Engineer - Monitoring Support

Intetics; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Intetics Inc. is seeking a Junior/Middle DevOps Engineer - Monitoring Support to join our team and provide first-line operational support on production systems.

The role requires monitoring alerts, handling incidents, and performing checks and restarts during assigned shifts, including weekend coverage when necessary. Based on a unified vulnerability and asset data platform, you will support AWS-based infrastructure, CI/CD pipelines, and Linux environments, using Grafana/Prometheus/Loki for

Qualifications

• Junior to Middle-level experience in DevOps, SRE, Linux administration, cloud operations, or infrastructure/production support.
• Basic experience with AWS EC2.
• Basic understanding of monitoring tools such as Grafana, Prometheus, and Loki.
• Linux administration skills.
• Basic scripting experience with Bash, Python, or similar tools.
• Understanding of CI/CD pipelines.
• Experience with Git-based tools, preferably Bitbucket.
• Ability to follow predefined instructions and escalation issues properly.
• Responsible approach to monitoring and incident handling.
• Availability to work during European business hours.
• English level: upper-intermediate.

Responsibilities

• Monitor production systems during assigned shifts.
• React to alerts, incidents, and system issues.
• Support AWS-based cloud runtime infrastructure.
• Investigate issues using monitoring and logging tools.
• Perform occasional DevOps and infrastructure support tasks.
• Support CI/CD pipelines and deployment processes.
• Maintain and troubleshoot Linux-based environments.
• Support web server, process control, and application runtime configurations.
• Work with dashboards, metrics, logs, and alerting systems.
• Document incidents, actions taken, and system changes when needed.

Skills

DevOps

SRE

Linux administration

Cloud operations

Infrastructure/production support

AWS EC2

Grafana

Prometheus

Loki

Bash

Python

CI/CD pipelines

Git

Bitbucket

English (upper-intermediate)

Tools

Grafana

Prometheus

Loki

Git

Bitbucket

AWS EC2

Job description

Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and "all-things-digital" solutions, is on the lookout for a Junior/Middle DevOps Engineer - Monitoring Support to join our team and provide exceptional customer support.

Role Overview

This role focuses on production monitoring and first-line operational support during assigned shifts. The engineer will stay available throughout the shift, monitor alerts/Jira, follow predefined instructions, elevate incidents when needed, and perform actions such as checks or service/server restarts. The working hours are 00:00-09:00 CET, including weekend shifts when required.

About the project

This project offers a unified platform that consolidates vulnerability, threat, and asset data, enabling organizations to prioritize and remediate critical exposures effectively. By integrating information from over 150 security tools, it provides a centralized hub for risk-based vulnerability management, automating workflows and enhancing security outcomes. The platform is designed to scale and streamline vulnerability and exposure management programs, ensuring efficient mitigation of potential threats.

Responsibilities

Monitor production systems during assigned shifts React to alerts, incidents, and system issues Support AWS-based cloud runtime infrastructure Investigate issues using monitoring and logging tools Perform occasional DevOps and infrastructure support tasks Support CI/CD pipelines and deployment processes Maintain and troubleshoot Linux-based environments Support web server, process control, and application runtime configurations Work with dashboards, metrics, logs, and alerting systems Support infrastructure and application security practices Document incidents, actions taken, and system changes when needed

Requirements

Junior to Middle-level experience in DevOps, SRE, Linux administration, cloud operations, or infrastructure/production support Basic experience with AWS EC2 Basic understanding of monitoring tools such as Grafana, Prometheus, and Loki Linux administration skills Basic scripting experience with Bash, Python , or similar tools Understanding of CI/CD pipelines Experience with Git-based tools, preferably Bitbucket Ability to follow predefined instructions and escalation issues properly Responsible approach to monitoring and incident handling Availability to work during European business hours English level: upper-intermediate