VIP Relationship Manager, Northeast Asia

P2P; Asia; Presencial; PEN 238.907 - 307.167; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive total compensation package

L&D programs and education subsidy

Team building programs and company events

Descripción de la vacante

P2P is seeking a dedicated professional to manage VIP clients in Lima, Peru, focusing on building strong client relationships and enhancing their experience in crypto markets. This role demands strong client service capabilities and expertise in financial services.

The ideal candidate will have over 4 years of experience in client services, especially in private banking or wealth management. You'll be responsible for enhancing client engagement and liaising with internal teams for effective service delivery.

Formación

• 4+ years of experience in client services, preferably in an international financial institution.
• Track record of managing high-net-worth or institutional client relationships end-to-end.
• Familiarity with trading platforms or crypto exchanges is a strong plus.

Responsabilidades

• Own and grow a portfolio of VIP clients in the NEA market.
• Build rapport with new and existing clients through proactive outreach.
• Monitor key client behaviour and trading patterns for risks and opportunities.
• Coordinate with internal teams to resolve client issues quickly.
• Support client acquisition through events and referral programmes.

Conocimientos

Client services experience

Private banking knowledge

Wealth management

Financial sales

Organisational skills

Descripción del empleo

About the Opportunity

You’ll be on the front line of OKX’s VIP growth in Northeast Asia — building trusted relationships with high-value clients, delivering white‑glove service, and turning client insights into action. This is a role for someone who thrives on ownership of their own book of clients and wants to deepen their expertise in crypto markets and VIP client management.

What You’ll Be Doing

• Own and grow a portfolio of VIP clients in the NEA market, serving as their primary point of contact for product queries, service escalations, and account needs.
• Build rapport with new and existing clients through proactive outreach, regular check‑ins, and tailored support.
• Monitor key client behaviour and trading patterns; flag risks and opportunities to the wider team.
• Coordinate with internal teams (product, operations, compliance) to resolve client issues quickly and deliver a seamless experience.
• Support client acquisition through offline events, campaigns, and referral programmes.
• Maintain clean, up‑to‑date client records and contribute to weekly reporting on portfolio health.
• Execute on team‑defined VIP service standards and escalation protocols.

What We Look For In You

• 4+ years of experience in client services, private banking, wealth management, or financial sales — preferably within an international financial institution.
• Track record of managing HNW or institutional client relationships end‑to‑end.
• Familiarity with trading platforms or crypto exchanges is a strong plus.
• Organised, detail‑oriented, and able to manage multiple client needs simultaneously without dropping the ball.

Perks & Benefits

• Competitive total compensation package
• L&D programs and education subsidy for employees’ growth and development
• Various team building programs and company events
• More that we love to tell you along the process!