Sales Coordinator

WebBeds; Asia; Presencial; PEN 141.000 - 222.000; Jornada completa

Descripción de la vacante

WebBeds is seeking a Sales Coordinator to grow and manage a portfolio of Retail and XML partner accounts in a B2B bedbank environment.

You will collaborate across Finance, Customer Service, IT, Marketing, and Sales to deliver client-focused solutions while servicing the Australian Eastern Standard Time zone.

This role requires 1–2 years in account management or sales support, a degree, and strong English communication skills to drive regional KPI targets.

Formación

• Bachelor’s degree, preferably in Business Administration or Hospitality-related field.
• 1–2 years in account management or sales support.
• Analytical mindset with reporting tools and CRM familiarity.
• Strong negotiation skills; able to manage multiple projects while maintaining detail.
• Customer-focused attitude and willingness to resolve issues impacting sales.
• Excellent written and spoken English.
• Willingness to work in the Australian Eastern Standard Time zone.

Responsabilidades

• Account management: manage a portfolio of Retail and XML partner accounts.
• Build commercial relationships within accounts at all levels.
• Maintain consistent communication with clients and internal teams in line with EST hours.
• Onboard new clients and record leads in the CRM.
• Use Power BI for performance and market trend analysis and provide insights as needed.
• Collaborate with Pacific sales team to solve problems and grow accounts.
• Keep up-to-date with Pacific markets, competitors, and marketing opportunities.

Conocimientos

Account management

Sales support

Analytical mindset

Negotiation skills

Customer-focused

Educación

Bachelor’s degree

Herramientas

CRM systems

Power BI

Descripción del empleo

What you will do on your journey with WebBeds.

As a Sales Coordinator, you will manage and grow a portfolio of Retail and XML partner accounts, maximising revenue through exceptional account management, strong commercial relationships, and in-depth product knowledge. You will work directly with clients in a B2B bedbank environment, handling multiple account management projects at once while maintaining sharp attention to detail.

You will collaborate across Finance, Customer Service, Contracting, Sales, IT, Marketing, and Management to deliver client-focused solutions and service. You will also build a clear understanding of the Pacific sales market, its trends and buying behaviours, and service customers and colleagues within the Australian Eastern Standard Time zone.

In this role you will:

• Account management: manage a portfolio of accounts day to day, keeping theWebBedsCRMaccurateand up to date, and adapting the account base as business requirements change.
• Commercial relationships: build rapport and strong commercial relationships within accounts at all levels.
• Communication: maintainconsistent communication with internal and external clients in writing, by telephone, and on Teams within Australian Eastern Standard Time.
• Business development: onboard new clients within your assigned account base,identifynew opportunities, and record leads and opportunities in theWebBedsCRM.
• Performance analysis: use reporting tools such as Power BI to understand account and markettrends, andprovide analysis at the request of the Sales Manager.
• Issue resolution: work with IT to resolve technical issues and liaise with internal support teams to resolve customer service and operational issues raised by clients.
• Teamwork: work collaboratively with colleagues across the Pacific sales team to solve problems and implement strategies that grow customer accounts.
• Market knowledge: keep up to date with the Pacific markets, including key players across segments, competitor activity, trade shows, and marketing opportunities, staying aware of micro and macro changes that affect the business.

The skills we would love to see in your suitcase!

• 1 to 2 years of experience in a similar account management or sales support role (preferred).
• A bachelor's degree in any field, with a preference for Business Administration or Hospitality and Tourism.
• An analytical mindset, with the ability to review client performance and work with reporting tools and CRM systems.
• Strong negotiation skills and the ability to manage multiple account management projects at once whilemaintainingattention to detail.
• A customer-focused approach, with the drive to resolve any issues that may act as a barrier to sales.
• Confidence building relationships and enjoyment of regular client interaction.
• The ability to work independently, with a positive attitude and a strong senseof responsibility.
• Very goodwritten and spoken English.
• The ability to meet and exceed regional KPIs and total transaction value (TTV) targets.
• Willingness to work within the Australian Eastern Standard Time zone to service customers and colleagues.

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