Risks Manager, Change Lead and Governance, Risks & Controls, General Secretary & Controls M/F

Crédit Agricole SA; Asia; On-site; PEN 151,000 - 219,000; Full time

Benefits offered by this job

Total rewards program

Career development opportunities

World-class training program

Collaborative culture

Job summary

CACEIS Malaysia provides asset servicing support, including custody, fund administration, and related services, with a dedicated Risks & Controls team driving the first line of defense. Based in IOI City, Putrajaya, the centre supports global clients and ensures robust risk management and standardized processes across the organization.

The role involves working with 1LoD business units, technology and support functions to monitor controls, manage incidents, and develop governance in a dynamic

Qualifications

• 8–10 years experience in financial industry preferred
• Experience in Change Risk Identification, Monitoring and Reporting
• Strong communication and stakeholder management across jurisdictions
• Analytical skills with attention to detail and accuracy

Responsibilities

• Execute the Enterprise Operations Risk Management (EORM) framework for designated programs
• Challenge the business on risk understanding and adequacy of controls
• Review and assure operational risk management practices meet enterprise requirements
• Provide change management support to address risk issues and governance

Skills

Change risk

Stakeholder management

Analytical skills

Communication skills

Risk management

Data analysis

Education

Bachelor/ BSc degree

Finance or business degree

Job description

Risks Manager, Change Lead and Governance, Risks & Controls, General Secretary & Controls M/F

Business type

Types of Jobs - Operations

Complementary business types

Types of Jobs - Risk Management / Control

Job title

Risks Manager, Change Lead and Governance, Risks & Controls, General Secretary & Controls M/F

Contract type

Permanent Contract

Job summary

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Risks & Controls team works across 1LoD business units, technology and support functions in providing management with an informed opinion on the effectiveness of controls they operate to mitigate material risks. Risks and Controls team is responsible for strengthening the 1st line of defense by ensuring permanent controls dedicated to the operational and IT teams, which include the monitoring of execution incidents, the review of the business risk mapping and the 2nd level controls.

Risks & Controls Team is a global function responsible to:

• Execute the Enterprise Operations Risk Management (EORM) Framework limited to specific programs in order to determine and report an independent point of view of the “Operational Risk Profile” , and elevate issues as required.
• Challenge the business on their understanding of the risks and adequacy of the controls, inclusive of proactive risk management.
• Review and provide assurance that the Operational Risk management practices in the respective businesses are effective, meet CACEIS’s enterprise level requirements, and are followed consistently across the business.
• Consult and advise on the design of risk management practices within the Business to effectively identify and mitigate operational risks.
• Perform rootcause deep dive on Operational Risk Events, identify process and control gaps, validate action plan proposal for risk mitigation and action plan governance.
• Providing change management support for design/enhancement to address risk issues and identification of best fit model

In addition to the above, this role will be responsible to drive data analytics from the capacity of Risks & Controls by retrieving various data sources and analyse the data using statistical techniques to find opportunities for process optimizations, process efficiency, cost savings and risk reduction.

Region: Malaysia

Working hours - 9:00AM – 6:00PM

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Supplementary Information

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

Geographical area

Asia, Malaysia

City

Bachelor Degree / BSc Degree or equivalent

• Relevant university degree preferably finance or business related.
• Risk qualification preferred but not essential

Level of minimal experience

6-10 years

Experience

What do you need to succeed?

Must-have

• Preferably 8-10 years experience in the financial industry; or
• Preferably 6-8 years relevant risk experience.
• Comprehensive business knowledge – structure, processes, procedures and technology.
• Have experience in Change Risk Identification & Assessment, Change Risk Monitoring and Reporting and Change management skills
• Strong written and oral communication skills including the ability to communicate results and recommendations to senior management in a concise manner.
• Superior interpersonal and networking skills with a demonstrated ability to work collaboratively across jurisdictional, functional and cultural boundaries
• Stronganalytical skillswith the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Able to navigate large organizations and build collaborative relationships; Proven ability to engage and manage stakeholders in a complex environment
• Problem-solving skill
• Analytical skills.

Required skills

• Ability to work independently with minimal supervision.
• Ability to multi-task.
• Highly self-motivated with strong sense of initiative.
• Well-developed analytical skills.
• Dealing with Ambiguity – Take effective action with limited information: ready, willing and able to easily switch gears in response to unexpected events and circumstances. Provides as much focus as possible for self and others in dynamic situations.

Technical skills required

• Dealing with Ambiguity – Take effective action with limited information: ready, willing and able to easily switch gears in response to unexpected events and circumstances. Provides as much focus as possible for self and others in dynamic situation
• Applies business understanding to make sound decisions – Addresses issues from a multi-faceted perspective, demonstrating an understanding of the business and a working knowledge of common financial language to make good decisions.
• Collaboration – Understands the roles of teams and how they need to work together by managing diverse opinions constructively to make the most of a collaborative experience. Works together towards resolving differing views in a constructive manner an applying appropriate escalation; see potential in building relationships and alliances across CACEIS; debates issues with passion and then supports decisions made.
• Superior impact and influence skills to work at the senior management level with proven track record of building strong relationships/working collaboratively across businesses and functions. Confident in their work and viewed by colleagues as someone that can get things done in challenging times.Persuades other to adopt a different point of view by explaining difficult concepts in simple terms.

Languages

Languages

General information

Entity

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.

CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.9 trillion in assets under custody and €3.7 trillion in assets under administration (figures as of 31 December 2025).

By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities.