Payroll Vendor Relationship Manager

Remote; Iberia; Remote; PEN 412,000 - 618,000; Full time

Job summary

Remote is seeking a Payroll Vendor Relationship Manager to own collaboration with external payroll partners within our Global Payroll team. You will report to the Manager, Global Payroll Vendor Operations and drive vendor onboarding, negotiations, and performance evaluation.

In this fully remote role, you will work across regions to ensure compliance, data security, and timely processing while maintaining strong relationships with internal Tax, Legal, and FP&A teams.

Qualifications

• Experience in regional/global payroll vendor operations.
• Experience implementing payroll software in multiple countries.
• Experience managing third-party payroll vendor relationships.
• Excellent contract negotiation skills.
• Deep understanding of global payroll best practices.
• Excellent time management and attention to detail.
• Proficient in spreadsheets.
• Able to work largely asynchronously in a fast-paced, international environment.
• Fluency in English (written and spoken).
• Remote work experience is a plus.
• Create and manage internal training resources.
• Maintain communication with Payroll team management.

Responsibilities

• Vendor Scoping & Research
• Continuous market research for payroll vendors globally
• Map criteria for disaster recovery, change management, audit and data security
• Develop questionnaires, schedule demos, and cost analysis
• Present findings and recommendations to leadership
• New country expansion and onboarding projects
• Payroll vendor relations and performance evaluation
• Review practices for client satisfaction
• Coordinate with internal teams to meet SLAs and KPIs
• Cost tracking and analysis; invoice review
• Document costs for countries/departments; lead cost discussions
• Headcount and legal entity cost analysis
• Communication and collaboration with Tax, FP&A, Legal, Security, Ops, Onboarding
• Develop training plans for participants

Skills

Payroll operations

Payroll software implementation

Vendor relationship management

Contract negotiation

Global payroll best practices

Time management

Attention to detail

Spreadsheet proficiency

Asynchronous work

Remote experience a plus

Fluent English

Training resources

Payroll team communication

Job description

About Remote

Remote is building the infrastructure that makes global payroll and employment possible for everyone, everywhere. Our team is made up of people who want to own a piece of that work, not just contribute to it. That work happens across six continents, only Antarctica left to go, entirely remote. It also requires real fluency with AI in every role, not just familiarity with it. Our standards are high, and the ownership is total. You'll have the trust and space to find your own way to the best answer, and the support to see it through, because that's how we build things that actually work at this scale. In return, your career grows faster, because at Remote, growth is tied to results. We're founded on the principle that where someone lives should never limit what they can achieve, and we operate exactly that way.

Job Description

This is an exciting time to join Remote and make a personal difference in the global employment space as a Payroll Vendor Relationship Manager joining our Global Payroll team. As a dynamic and energetic professional, the Payroll Vendor Relationship Manager will own the collaboration with external Payroll partners. You will be reporting to the Manager, Global Payroll Vendor Operations.

What you bring

• Experience in regional / global payroll vendor operations.
• Experience in implementing payroll software in multiple countries
• Experience in managing third party payroll vendor relationships.
• Excellent contract negotiation skill set.
• Deep understanding of global payroll best practices.
• Excellent time management and organisational skills with great attention to detail
• Excellent proficiency in using spreadsheets is a must.
• Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
• You understand the need and ideal to work largely asynchronously.
• It's not required to have experience working remotely, but is considered a plus.
• Required to write and speak fluent English.
• Create and manage all internal training resources including quick start guides.
• Maintain frequent communication with Payroll team management.

Key Responsibilities

• Vendor Scoping & Research
• Continuous Market research for best fit payroll vendors and new developments, via networking, online searching, surveys and references, in a global capacity.
• Map out key criteria in Disaster Recovery, Change Management, Audit & Reconciliation, Quality Control, Data Security, Data Accuracy, Compliance, Timely Processing and present best options.
• Develop and deploy questionnaires, schedule demo's with key stakeholders and create cost analysis.
• Present to stakeholders and leadership on recommendations based on findings and trends
• New Country Expansion
• Project manage end to end for all new country onboarding. From vendor selection, to contract negotiations, mitigate legal risks, stakeholder alignment, system & data migration, testing & comms.
• Payroll Vendor Relations & Performance Evaluation
• Review company best practices to ensure maximum client satisfaction.
• Identify and optimize communication and collaborations with with external partners.
• Work with cross functional teams internally to ensure payroll vendors meet Remote’s expectations and agreed SLAs and established KPIs.
• Cost Tracking & Analysis
• Review Invoices and track billed costs versus agreed contractual terms and report to leadership any anomalies.
• Document and chart out costs for countries or departments. Initiate and follow through on cost discussions either internally or with the vendors.
• Headcount and legal entity cost analysis for the business, to improve efficiencies and scaling of the business.
• Communication & Collaboration
• Work closely with internal teams such as Tax, FP&A, Legal, Security, Operations and Onboarding teams to develop successful deployment of new Payroll Solutions.
• Identify key challenges to deployment, share with appropriate internal teams and provide solutions to overcome identified challenges.
• Develop training plan for participants to ensure consumption of resources

Practicals

• You’ll report to: Senior Manager, Global Payroll Vendor Operations
• Team: Payroll Vendor Management
• Location: EMEA
• Start date: As soon as possible