Mobility Specialist

Remote; Apurímac; Hybrid; PEN 309,000 - 446,000; Full time

Job summary

Remote is building infrastructure for global payroll and employment, with a fully remote team across six continents. Join our Onboarding and Mobility group as a Mobility Specialist to help clients navigate immigration compliance and cross-border assignments.

You’ll work with Immigration, Legal, and Client Teams to optimize processes, advise on visa work permits, and ensure smooth, compliant relocations while supporting Remote’s growing global talent network.

Qualifications

• Proven experience in immigration compliance or global mobility.
• Strong understanding of immigration procedures and processes.
• Comfort working in a fast-paced, dynamic environment.
• Excellent written and spoken English; additional languages a plus.

Responsibilities

• Provide legal and strategic guidance on immigration compliance for clients.
• Monitor and control immigration-related products and services.
• Establish and maintain relationships with clients and internal stakeholders.
• Drive in-house immigration services to improve revenue, efficiency, and satisfaction.
• Analyze and submit visa/work permit applications.
• Stay updated on regulatory changes affecting immigration compliance.
• Handle escalations and guide stakeholders to timely resolutions.
• Support travel needs and sponsorship cases; manage case statuses in systems.
• Proactively improve processes through automation and documentation.

Skills

Immigration compliance

Global mobility

Client communication

Remote work

English fluency

Fast-paced environment

Team collaboration

Tech/visa regulations

Tools

Case management systems

Job description

Job Description

About Remote

Remote is building the infrastructure that makes global payroll and employment possible for everyone, everywhere. Our team is made up of people who want to own a piece of that work, not just contribute to it. That work happens across six continents, only Antarctica left to go, entirely remote. It also requires real fluency with AI in every role, not just familiarity with it.

Our standards are high, and the ownership is total. You'll have the trust and space to find your own way to the best answer, and the support to see it through, because that's how we build things that actually work at this scale. In return, your career grows faster, because at Remote, growth is tied to results. We're founded on the principle that where someone lives should never limit what they can achieve, and we operate exactly that way.

The Mobility team embodies Remote’s dedication to building a worldwide talent community. They ensure employees transition smoothly across borders, adhering to local laws, and provide extensive immigration and relocation assistance. This allows Remote and its clients to secure top global talent, and their commitment to risk management and clear stakeholder communication is commendable. They improve processes for compliance in remote work and business travel, keeping Remote at the global mobility forefront.

Their collaborative approach with vendors and focus on top-notch relocation logistics guarantee seamless transitions for Remote employees, enhancing Remote’s global mobility programs and affirming its leadership in the global talent market.

Join Remote at a pivotal time and contribute significantly as a Mobility Specialist within our Onboarding and Mobility team. This role offers the unique opportunity to impact the global employment landscape directly.

Requirements

• Proven experience in immigration compliance, global mobility, or similar roles, particularly with a focus on immigration
• A comprehensive understanding of immigration procedures and the typical processes involved in ensuring immigration compliance
• Ability to thrive in a fast-paced and dynamic work environment
• Ability to demonstrate composure and efficiency under pressure, maintaining high-performance standards during seasons of increased workloads
• Experience in the technology sector or a company undergoing rapid growth and scaling is highly desirable
• Flexible and adaptable team player who can seamlessly shift in response to evolving priorities or changing processes
• Demonstrated customer-facing experience, with a strong emphasis on communication skills and the ability to engage effectively with diverse client bases
• A strong interest in expanding knowledge of global immigration laws, eager to develop expertise.
• Experience working remotely and/or asynchronously with minimal oversight is an advantage
• Must write and speak English fluently (additional languages are a plus)

Key Responsibilities

• Provide legal and strategic guidance to clients on immigration compliance service delivery.
• Monitor and control Remote products and services for immigration compliance.
• Establish, maintain, and strengthen relationships with clients and internal stakeholders.
• Seek, control, and establish in-house immigration services to increase revenue generation, efficiency, and customer satisfaction.
• Analyze, prepare, and submit visa/work permit applications.
• Independently maintain and monitor immigration law, ensuring ongoing compliance with regulatory changes, and control internal documentation.
• Appropriately handle escalations, analyze when the senior-level review is required, determine solutions, and guide stakeholders to a timely resolution.
• Guide for specific travel needs, counsel on the immigration process, and serve as a point of contact for business travel and sponsorship cases.
• Control case statuses by effectively utilizing case management and billing systems.
• Apply immigration knowledge to provide solution-based responses when dealing with complex client cases.
• Be a team player who can work autonomously and take ownership of day-to-day tasks.
• Proactively improve processes through automation and documentation.

Practicals

• You’ll report to: Manager, Mobility
• Team: Mobility
• Location: LAMER
• Start date: As soon as possible