Office Assistant - On Call, Library

Royal Roads University; Casual; Presencial; PEN 90.000 - 100.000; Jornada completa

Descripción de la vacante

Royal Roads University is seeking an Office Assistant - On Call in the Library to provide welcoming, efficient service at the main service point. You will circulate materials, assist with shelving, process textbook sales, and respond to routine inquiries.

The role supports Library portfolio units with project tasks, under supervision. This casual, on-call position requires strong customer service and computer skills and may involve operating a POS system.

Formación

• Minimum 1 year experience providing exceptional customer service.
• Library experience in related areas preferred.
• Library technician diploma or equivalent would be an asset.
• Strong computer skills (integrated library systems and MS Office).
• Ability to operate a point of sales system.
• Excellent communication and organization skills.
• Ability to work effectively in a changing and innovative institutional environment.

Responsabilidades

• Provide welcoming and efficient support at the Library's main service point.
• Circulate library materials and assist in stacks maintenance.
• Process textbook sales and respond to routine information inquiries.
• Support units within the Library portfolio with routine, project-related tasks under supervision.

Conocimientos

Customer service

MS Office

Library systems

Communication

Organization

Educación

Library technician diploma or equivalent

Herramientas

Integrated library systems

Descripción del empleo

Be part of an innovative, dynamic organization

At Royal Roads University we pride ourselves on creating a work environment that mirrors the philosophy and values that underpin the programs we offer our learners. The curricular themes of leadership, conflict management, sustainability and entrepreneurship are ingrained in the structure and daily operation of our university.
A career at Royal Roads University means being part of an innovative, dynamic organization. You will have the opportunity to contribute to a workplace culture where we value creativity, accountability and caring, and where teamwork, service excellence, innovation and having fun are the norm, not the exception. Take the first step in joining our team by browsing our current employment opportunities.

Office Assistant - On Call, Library - (A0034.23)

Royal Roads University is located on the traditional lands of the Lekwungen-speaking Peoples, the Songhees and Esquimalt Nations. This land has been part of the fabric of the life of Indigenous communities long before Hatley Castle was built, and it will be long into the future. It is with gratitude that we now learn and work here, where the past, present and future of Indigenous and non-Indigenous students, faculty and staff come together. Located in one of Canada’s most beautiful National Historic Sites, RRU is just minutes from downtown Victoria, British Columbia and is surrounded by old growth forest and awe-inspiring ocean and mountain views. RRU is a special-purpose university that delivers high-quality applied and professional programs. Established by the provincial government in 1995 through the Royal Roads University Act, RRU was created with a unique mandate and governance structure to respond to the labour market needs of British Columbia. RRU has over 34,000 alumni in 92 countries. With a reputation for innovation, RRU is a leader in the delivery of blended learning programs, which combine intensive residency experiences with online course work.

Requisition #

A0034.23

Job Title

Division Department

Royal Roads University -> Office of the Vice President, Academic & Provost -> Faculty of Graduate Studies and Research -> Library

Recruitment Type

Casual

Category

Admin and Support Services

# of Hires Needed

3

Closing Date

September 24, 2026

Job Description

This position primarily provides welcoming and efficient support for the Library’s main service point, including circulating library materials, assisting in stacks maintenance (shelving, shifting), processing textbook sales, and responding to routine informational inquiries. You will also be required to provide support to units within the Library portfolio by performing routine, project-related tasks under supervision.

Job Requirements

• A minimum of 1 year experience providing exceptional customer service
• Library experience in related functional areas preferred
• Library technician diploma or equivalent would be an asset
• Strong computer skills (integrated library systems and MS Office suite)
• Ability to operate a point of sales system
• Excellent communication and organization skills
• Ability to work effectively in a changing and innovative institutional environment

Additional Information

This is a casual, on-call position. The hourly rate is $27.23. Due to its limited term nature, this position is not eligible for enrolment in the University’s Benefits Plan, but you will be provided with 4% in lieu of vacation.Royal Roads University is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our faculty and staff including, but not limited to, women, visible minorities, Indigenous people, persons with disabilities and persons of any sexual orientation or gender identity.

While Royal Roads University values all applications we receive, only those candidates shortlisted for further consideration will be contacted. Please note that all qualified candidates are encouraged to apply. However, you will need to be legally eligible to work in Canada for the duration of the employment contract. If you require any form of accommodation throughout the recruitment process, please contact us directly at [e-mail] attention: Abbi Rogers or 250-391-2600 extension 4408 so we can offer you individualized assistance and ensure equity in our recruitment and hiring process. ALL COMPETITIONS WILL CLOSE AT 10.00 P.M. ON THE DATE OF CLOSING