Mobility Specialist

Remote; Apurímac; Hybrid; PEN 309,000 - 412,000; Full time

Job summary

Remote is seeking a Mobility Specialist to join the Onboarding and Mobility team. You will guide immigration compliance for clients and internal teams, ensuring smooth cross-border employment and adherence to local laws, while advancing Remote's global mobility leadership.

In this remote role, you will monitor services, build strong client relationships, manage visa/work permit processes, and help grow in-house immigration capabilities.

Qualifications

• Experience in immigration compliance and global mobility.
• Strong understanding of immigration processes.

Responsibilities

• Provide legal and strategic guidance on immigration compliance service delivery.
• Monitor and control immigration-related products and services.
• Establish and strengthen client and internal stakeholder relationships.
• Seek, control, and establish in-house immigration services to increase revenue and efficiency.
• Analyze, prepare, and submit visa/work permit applications.
• Maintain up-to-date knowledge of immigration law and regulatory changes.
• Handle escalations and guide stakeholders to timely resolutions.
• Counsel on travel needs and sponsorship cases for business travel.
• Manage case statuses using case management and billing systems.
• Apply immigration knowledge to provide solution-based responses for complex cases.
• Be a team player who can work autonomously and take ownership of tasks.
• Proactively improve processes through automation and documentation.

Skills

Immigration compliance

Global mobility

Client communication

Remote collaboration

Stakeholder management

Job description

Job Description

The Mobility team embodies Remote's dedication to building a worldwide talent community. They ensure employees transition smoothly across borders, adhering to local laws, and provide extensive immigration and relocation assistance. This allows Remote and its clients to secure top global talent, and their commitment to risk management and clear stakeholder communication is commendable. They improve processes for compliance in remote work and business travel, keeping Remote at the global mobility forefront.

Job Description

The Mobility team embodies Remote's dedication to building a worldwide talent community. They ensure employees transition smoothly across borders, adhering to local laws, and provide extensive immigration and relocation assistance. This allows Remote and its clients to secure top global talent, and their commitment to risk management and clear stakeholder communication is commendable. They improve processes for compliance in remote work and business travel, keeping Remote at the global mobility forefront.

Their collaborative approach with vendors and focus on top-notch relocation logistics guarantee seamless transitions for Remote employees, enhancing Remote's global mobility programs and affirming its leadership in the global talent market.

Join Remote at a pivotal time and contribute significantly as a Mobility Specialist within our Onboarding and Mobility team. This role offers the unique opportunity to impact the global employment landscape directly.

Requirements

• Proven experience in immigration compliance, global mobility, or similar roles, particularly with a focus on immigration
• A comprehensive understanding of immigration procedures and the typical processes involved in ensuring immigration compliance
• Ability to thrive in a fast-paced and dynamic work environment
• Ability to demonstrate composure and efficiency under pressure, maintaining high-performance standards during seasons of increased workloads
• Experience in the technology sector or a company undergoing rapid growth and scaling is highly desirable
• Flexible and adaptable team player who can seamlessly shift in response to evolving priorities or changing processes
• Demonstrated customer-facing experience, with a strong emphasis on communication skills and the ability to engage effectively with diverse client bases
• A strong interest in expanding knowledge of global immigration laws, eager to develop expertise.
• Experience working remotely and/or asynchronously with minimal oversight is an advantage
• Must write and speak English fluently (additional languages are a plus)

Key Responsibilities

• Provide legal and strategic guidance to clients on immigration compliance service delivery.
• Monitor and control Remote products and services for immigration compliance.
• Establish, maintain, and strengthen relationships with clients and internal stakeholders.
• Seek, control, and establish in-house immigration services to increase revenue generation, efficiency, and customer satisfaction.
• Analyze, prepare, and submit visa/work permit applications.
• Independently maintain and monitor immigration law, ensuring ongoing compliance with regulatory changes, and control internal documentation.
• Appropriately handle escalations, analyze when the senior-level review is required, determine solutions, and guide stakeholders to a timely resolution.
• Guide for specific travel needs, counsel on the immigration process, and serve as a point of contact for business travel and sponsorship cases.
• Control case statuses by effectively utilizing case management and billing systems.
• Apply immigration knowledge to provide solution-based responses when dealing with complex client cases.Be a team player who can work autonomously and take ownership of day-to-day tasks.
• Proactively improve processes through automation and documentation.

Practicals

• You'll report to: Manager, Mobility
• Team: Mobility
• Location: LAMER
• Start date: As soon as possible

Application process

• 1. Profile review
• 2. Interview with recruiter
• 3. Interview with Manager of Mobility Operations
• 4. Team interview
• 5. Bar Raiser interview
• 6. Prior employment verification check(s)