Manager Customs & Inbound Logistics (EEMEA)

PUMA; Osterreich; On-site; PEN 201,000 - 278,000; Full time

Job summary

PUMA seeks an experienced inbound logistics specialist to coordinate cross-border shipments and customs compliance for the EEMEA region. You will act as the SAP Key User for logistics and customs, and collaborate with internal teams to optimize delivery performance.

Required 3–5 years in inbound logistics, strong customs knowledge, and fluency in German and English. The role involves process improvement, data accuracy, and cross-functional coordination in a fast-paced environment.

Qualifications

• 3–5 years of inbound logistics experience.
• Degree or professional qualification in Logistics, Supply Chain Management, Customs & Foreign Trade, Business Administration, or a related field.
• Strong knowledge of customs regulations, trade compliance, and international logistics processes.
• Hands-on experience with SAP (MM, SD, LE preferred), customs systems, and advanced Excel skills.
• Excellent communication and stakeholder management skills, with the ability to work effectively across functions and external partners.
• Fluent German and English language skills.

Responsibilities

• Manage and coordinate inbound transportation activities across the EEMEA region to ensure timely, cost-efficient delivery.
• Oversee import customs clearance processes and ensure compliance with Austrian, EU, and international regulations.
• Act as the key contact for logistics providers, freight forwarders, customs authorities, warehouses, and internal stakeholders.
• Monitor shipment performance, freight costs, customs lead times, and KPIs, and drive solutions.
• Coordinate inbound warehouse activities including capacity planning and goods receipt processes.
• Support customs audits and contribute to duty optimization and trade compliance initiatives.
• Drive continuous improvement of logistics and customs processes through standardization and automation.
• Serve as SAP Key User for logistics and customs processes and provide stakeholder support across the business.
• Collaborate across Customer Service, Purchasing, Finance, Sales, and Logistics to achieve best-in-class supply chain performance.

Skills

SAP MM/SD/LE

Inbound logistics

Customs operations

Excel

Analytical skills

Stakeholder management

German language

English language

German

English

Education

Bachelor's degree in Logistics

Tools

SAP (MM/SD/LE)

Customs systems

Advanced Excel

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy.

YOUR MISSION

• Manage and coordinate inbound transportation activities across the EEMEA region, ensuring timely, cost-efficient, and reliable delivery of goods from origin to warehouse destination.
• Oversee import customs clearance processes and ensure full compliance with Austrian, EU, and international customs regulations, while minimizing operational and compliance risks.
• Act as the key point of contact for Logistics Service Providers, Freight Forwarders, Customs Authorities, Warehouses, and internal stakeholders to ensure seamless supply chain execution.
• Monitor shipment performance, freight costs, customs lead times, and operational KPIs, proactively identifying issues and driving effective solutions.
• Coordinate inbound warehouse activities, including capacity planning, delivery scheduling, goods receipt processes, and the resolution of delivery discrepancies, damages, and claims.
• Support customs audits, maintain customs-related master data and authorizations, and contribute to duty optimization and trade compliance initiatives.
• Drive continuous improvement of logistics and customs processes through standardization, digitalization, automation, and operational excellence projects.
• Serve as SAP Key User for logistics and customs processes, ensuring accurate reporting, process documentation, and effective stakeholder support across the business.
• Collaborate cross-functionally with Customer Service, Purchasing, Finance, Sales, and Logistics teams to support business objectives and deliver best-in-class supply chain performance.

YOUR TALENT

• 3-5 years of experience in inbound logistics, customs operations, international transportation, or warehouse and distribution processes.
• Degree or professional qualification in Logistics, Supply Chain Management, Customs & Foreign Trade, Business Administration, or a related field.
• Strong knowledge of customs regulations, trade compliance, and international logistics processes.
• Hands-on experience with SAP (MM, SD, LE preferred), customs systems, and advanced Excel skills.
• Strong analytical and problem-solving skills with a high level of accuracy and attention to detail.
• Excellent communication and stakeholder management skills, with the ability to work effectively across functions and external partners.
• Proactive, solution-oriented team player with a continuous improvement mindset and the ability to manage multiple priorities.
• Fluent German and English language skills.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex,

gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at

PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal

opportunity - no matter your background, identity, or experience.To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000

employees worldwide.