LCS Operations Manager SC

Rockwell Automation; Lima Metropolitana; Hybrid; PEN 90,000 - 130,000; Full time

Benefits offered by this job

Calm mindfulness program

Volunteer time off

Donation matching

Employee assistance program

OnTrack wellbeing program

Online course library

Job summary

Rockwell Automation is seeking an Operations Manager to lead the subregional Project, Contract and Billing Administration team, ensuring accurate setup, billing, and closure of projects and service contracts. You will partner with Project Management, Sales, Finance, and Legal, driving KPIs and improvements across the region.

The role requires 4+ years in related admin/finance work, 2+ years of people leadership, and strong English.

Qualifications

• Bachelor's degree in Business Administration, Accounting, Finance, Engineering, or related field.
• 4+ years in project, contract, or billing administration, or operations finance.
• 2+ years of people leadership experience, across multiple countries.
• Knowledge of billing, revenue recognition (POC/milestone-based), contract management, and internal controls.
• Advanced English proficiency.

Responsibilities

• Lead, coach, and develop the subregional Project, Contract and Billing Administration team, establishing objectives, managing workload, and supporting capability development.
• Own the administrative lifecycle of projects and service contracts, from setup through financial closure, ensuring accurate administration, billing, and contract execution.
• Ensure compliance with internal processes, financial controls, company policies, and audit requirements, acting as the main point of contact for internal and external audits.
• Monitor and manage operational and financial KPIs, including billing, backlog, revenue recognition, unbilled balances, accounts receivable, contract renewals, and project and contract closures.
• Drive continuous improvement initiatives by identifying opportunities to simplify, standardize, and automate operational processes while sharing best practices across the region.

Skills

People leadership

Project administration

Billing & revenue recognition

ERP systems

Contract management

Cross-functional partnering

Education

Bachelor's degree in Business Administration, Accounting, Finance, Engineering

Tools

ERP systems

Job description

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description As an Operations Manager, you will lead the subregional Project, Contract and Billing Administration team, ensuring projects and service contracts are set up, administered, billed, and closed accurately, on time, and in compliance with Rockwell Automation processes and internal controls. You will partner closely with Project Management, Contract Management, Sales, and Finance, providing reliable operational and financial information that supports decision-making, forecasting, margin protection, cash flow, and customer satisfaction. You will lead a team of Project, Contract and Billing Administrators and work closely with regional stakeholders across Project Management, Contract Management, Sales, Finance, Credit & Collections, and Legal.

Your Responsibilities

• Lead, coach, and develop the subregional Project, Contract and Billing Administration team, establishing objectives, managing workload, and supporting capability development.
• Own the administrative lifecycle of projects and service contracts, from setup through financial closure, ensuring accurate administration, billing, and contract execution.
• Ensure compliance with internal processes, financial controls, company policies, and audit requirements, acting as the main point of contact for internal and external audits.
• Monitor and manage operational and financial KPIs, including billing, backlog, revenue recognition, unbilled balances, accounts receivable, contract renewals, and project and contract closures.
• Drive continuous improvement initiatives by identifying opportunities to simplify, standardize, and automate operational processes while sharing best practices across the region.

The Essentials

• You Will Have Bachelor's degree in Business Administration, Accounting, Finance, Engineering, or a related field.
• 4+ years of experience in project, contract, or billing administration, or operations finance, preferably within services or industrial technology environments.
• 2+ years of people leadership experience, ideally supporting teams across multiple countries.
• Knowledge of billing, revenue recognition (POC/milestone-based), contract management, and internal controls.
• Advanced English

The Preferred

• You Might Also Have Demonstrated ability to support internal and external audits and manage corrective action activities.
• Proven capability to partner with Finance on business reporting and forecasting processes.
• Proficiency with ERP systems.
• Demonstrated capability to manage project and contract administration activities, including billing conditions, milestones, and change orders.
• Portuguese is a plus.

What We Offer

• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation
• Employee Assistance Program
• Personalized wellbeing programs through our OnTrack program
• On-demand digital course library for professional development… and other local benefits!

Modality: Hybrid

You will report to: REG. OPERATIONS MGR SOLUTIONS/SERVICES

We believe that employee diversity is a key element of our common future. We provide opportunities for talent development and growth with the entire organization. We support equality by celebrating the individuality of every person, regardless of their origin and identity. We appreciate the unique cultural pattern and variety of experiences in each of us. We invite all who want to join and change the world of our organization.

This position is part of a job family. Experience will be the determining factor for position level and compensation.

Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Rockwell Automation, Inc. (NYSE: ROK), is a global leader in industrial automation and digital transformation. We connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and more sustainable.

Headquartered in Milwaukee, Wisconsin, Rockwell Automation employs approximately 28,000 problem solvers dedicated to our customers in more than 100 countries.

To learn more about how we are bringing the Connected Enterprise to life across industrial enterprises, visit www.rockwellautomation.com.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!