ERC Operations Business Partner (AT/CH) (m/f/d)

Novartis; Osterreich; Hybrid; PEN 335,000 - 621,000; Full time

Benefits offered by this job

Flexible and remote working where poss

Insurance plans

Retirement plans

Wellbeing resources

Global recognition programs

Hybrid working options

14 weeks parental leave

Job summary

Novartis is seeking an ERC Operations Business Partner for Austria and Switzerland to guide senior leaders on governance, risk management, and ethical decision-making across sites. You will champion a speak-up culture and drive compliance using digital tools while collaborating with cross-functional teams.

Successful candidates will have a university degree, ERC experience, and fluency in German and English, with willingness to travel regularly to Switzerland.

Qualifications

• ERC experience in pharma/healthcare preferred.
• Strong judgment to navigate complex ethical, legal and risk scenarios.
• Ability to influence senior stakeholders across functions and cultures.
• Strong analytical and digital capabilities, including AI-enabled tools.

Responsibilities

• Partner with site leaders to strengthen governance and risk-based decision-making for Austria and Switzerland.
• Provide strategic ethics, risk and compliance advice to senior leaders.
• Embed compliance into leadership governance with clear accountability and follow-up.
• Identify, assess and monitor compliance risks and remediation efforts.
• Promote speak-up culture and psychological safety across sites.
• Shape and deliver ethical culture initiatives across sites.
• Drive targeted compliance training and awareness in collaboration with local/global functions.
• Leverage AI-enabled tools to strengthen risk insights and compliance effectiveness.

Skills

ERC experience

Strong judgement

Analytical and digital

German (native)

English proficiency

Travel willingness

Education

University degree in Business, Law, Science or relevant field

Job description

Salary Range:

€86,700.00 - €160,900.00

Band

Level 5

Job Description Summary

#LI-Hybrid
Location: Schaftenau, Austria

Relocation Support: This role is based in Schaftenau, Austria. Novartis is unable to offer relocation support: please only apply if accessible.

Shape ethical decision-making where it matters most. As ERC Operations Business Partner for Austria and Switzerland, you will advise senior leaders across Operations and research sites, strengthen governance and accountability, and turn risk and compliance insights into practical action. Working closely with site leadership and cross‑functional partners, you will help foster a strong speak‑up culture, embed ethical practices, and use digital and artificial intelligence‑enabled tools to support proactive risk management and responsible business decisions.

Job Description

Key Responsibilities

• Partner with site leaders to strengthen governance, compliance ownership and risk‑based decision‑making across Austria and Switzerland.


• Provide strategic Ethics, Risk and Compliance advice, insights and independent challenge to senior leaders and site teams.


• Embed compliance into leadership governance through clear accountability, escalation, action tracking and disciplined follow‑up.


• Identify, assess and monitor compliance risks, supporting effective remediation, controls and sustained risk reduction.


• Strengthen speak‑up culture by promoting psychological safety, managing relevant cases and supporting fair, consistent remediation.


• Shape and deliver ethical culture initiatives that reinforce integrity, accountability and ethical decision‑making across sites.


• Drive targeted compliance training, communications and awareness initiatives in partnership with relevant local and global functions.


• Leverage digital and artificial intelligence‑enabled tools and cross‑functional collaboration to strengthen risk insights and compliance effectiveness.

Essential Requirements

• University degree in Business, Law, Science or another relevant field.


• ERC experience within the pharmaceutical, medical device or healthcare industry preferred


• Strong judgement to navigate complex situations and balance ethical, legal, risk and business considerations.


• Ability to confidently challenge and influence senior stakeholders while working effectively across functions and cultures.


• Strong analytical and digital capabilities, including experience using modern technology and artificial intelligence‑enabled tools.


• Native‑level German and proficiency in English.


• Willingness to travel to Switzerland on a regular basis

What We Offer

We are open for part‑time and job‑sharing models and support flexible and remote working where possible.

Rewards

At Novartis, we’re committed to reimagining medicine together - and rewarding the people who make it happen.

The rewards of being part of our team go far beyond base pay and incentives.We also offer a variety of competitive benefits inkindto help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeingresourcesand global recognition programs. In addition, we provide flexible and hybrid working options, where possible, anda minimum of14 weekspaid parental leave.

Expected Annual Base Salary Range for role:86,700 - 160,900 EUR Annual

The salary offered is determined based on gender‑neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically.

In addition to your base salary, you may be eligible for a performance‑based bonus depending on certain performance parameters. Further details will be provided during the application process.

Pay equity is a fundamental principle of our employment policy and reflects our commitment to create a diverse, equitable and inclusive environment that treats all employees with dignity and respect, as outlined in our Code of Ethics.

In accordance with Austrian law, we are obliged to disclose the minimum salary as stated in the collective bargaining agreement. For this position the minimum salary is 78,383.90 EUR/year (on a full‑time basis).

Read our brochure to learn more about our global total rewards offering: https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf

Note: Benefits and compensation may vary by country and are subject to local legal requirements, including provisions of collective bargaining agreements where applicable. A full overview of your compensation package, including any relevant collective bargaining agreement details applicable to your role based on your employment location and Novartis employer entity, will be communicated separately to you during the application process.

Commitment to Diversity and Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Adjustments for Applicants with Disabilities:

If because of a medical condition, physical disability or a neurodiverse condition you require an adjustment during the recruitment process, please reach out to [e-mail] and let us know the nature of your request as well as your contact information. The support which we can provide will include advice on suitable positions as well as guidance at all stages of the application process. Austrian law provides candidates the opportunity to involve the local disability representative, Behindertenvertrauensperson (BVP), in the application process. If you would like to request this, please let us know in advance as a note on your CV.

Skills Desired

Adaptability, Business Acumen, Compliance Management, Compliance Risk Management, Corporate Governance, Critical Thinking, Curious Mindset, Decision Making, Difficult Conversation Management, Fraud Prevention, Human Resources Consulting, Internal Controls, Persuasion, Proactive Planning, Problem Solving, Regulatory Compliance Management, Relationship Building, Risk Management, Stakeholder Management, Strategic Thinking