Customer Response Center (CRC)

Blue Bird; Asia; Presencial; PEN 13.000 - 19.000; Jornada completa

Descripción de la vacante

Blue Bird is seeking a Customer Response Center professional in Jakarta to服务 customers in English and Bahasa. You will answer questions quickly, provide product information, and handle complaints with friendly, professional service.

The role requires 1–2 years of related experience and a degree (Diploma, Bachelor's or Master). Fluency in English and Bahasa is essential for written and spoken communication. This on-site position offers opportunities to support customer satisfaction and loyalty.

Formación

• Good communication and problem solving are required.
• Fluent in English and Bahasa for written and spoken communication.

Responsabilidades

• Serve customers with professionals in both English & Bahasa
• Answer customer questions quickly, accurately and pleasantly
• Provide product or service information clearly and informatively
• Handle customer complaints with effective solutions
• Maintain customer satisfaction and loyalty
• Collect and analyze customer feedback

Conocimientos

Communication

Problem solving

English

Bahasa

Educación

Diploma / Bachelor's / Master's degree

Descripción del empleo

Jakarta, Indonesia Commercial - Call Center & CRC

About the job Customer Response Center (CRC)

Job Description :

• Serving Customers with Professionals in both English & Bahasa Language
• Answer customer questions quickly, accurately, and in a friendly manner.
• Provide product or service information clearly and informatively.
• Handle customer complaints or problems with effective solutions.
• Maintaining Customer Satisfaction & Loyalty
• Collect & Analyze Customer Feedback

Job Requirement :

• Diploma, Bachelor's or Master Degree from any major
• Having 1-2 years of experience in related field
• Having good communication and problem solving
• Having experience for handling soft and hard complaint from customer
• Fluent in english and bahasa for written and speaking