Clerk Receptionist (Bilingual English/ Spanish Required)

Goodwill Industries of the Columbia, Inc.; Pasco; On-site; PEN 83,000 - 96,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Vacation and Sick Leave

Paid Time Off (PTO)

Job summary

Goodwill Industries of the Columbia seeks a full-time front desk/administrative assistant to greet visitors, answer calls and support Employment Services.

Based in Pasco, WA, the role requires bilingual English/Spanish communication, attention to detail, and solid computer skills to manage mail, scheduling and records.

You will work Monday through Friday, 8:00am to 4:30pm, with potential hours adjustments at the Pasco Employment Connection Center.

Qualifications

• Bilingual English/Spanish required.
• Detail-oriented with good clerical skills.
• Proficient in basic computer applications.

Responsibilities

• Greet, assist and provide visitors and participants with excellent customer service.
• Answer phones, routing calls, and take messages.
• Post outgoing mail, order, receive Employment Services Supplies.
• Maintain copy/work room equipment and machinery.
• Follow all security policies and safety procedures that affect the Central office.
• Support clerical function of Central office of Goodwill Industries of the Columbia
• Facilitate intake paperwork and schedule appointments for staff.

Skills

Bilingual English/Spanish

Attention to detail

Computer skills

Confidentiality

Dependable

Hardworking

Customer service

Team player

Drug-free workplace

Diversity awareness

Office experience

Tools

MS Office

Job description

Description

What will you do in this job?

• Greet, assist and provide visitors and participants with excellent customer service.
• Answer phones, routing calls, and take messages.
• Post outgoing mail, order, receive Employment Services Supplies.
• Maintain copy/work room equipment and machinery.
• Follow all security policies and safety procedures that affect the Central office.
• Support clerical function of Central office of Goodwill Industries of the Columbia
• Facilitate intake paperwork and schedule appointments for staff.

Compensation and Benefits

Starting Rate: $17.50, with eligibility for annual performance-based increases. Maximum pay is $20.16, achievable through sustained good performance and years of service.

Benefits Include:

• Medical, Dental, and Vision Insurance: Employee and dependent premiums shared between the company and employee.
• Company-Paid Life Insurance: Coverage provided at no cost to the employee.
• Paid Vacation and Sick Leave: Accrued based on hours worked.
• Paid Time Off (PTO): Twenty four hours of floating holiday annually. Prorated based upon hire date in the first calendar year of employment.
• Additional Longevity PTO: Earned on the anniversary date of hire, based on full- or part-time status.
• On-Demand Payment: Access to earned wages before payday.
• Bonus Opportunity: Based upon performance and prorated based upon hire date.
• Access to Financial Assistance: Support for training, education, and career development to help employees advance in their professional growth.
• Retirement Savings Plan: Eligible to participate in a 401(k) or Roth IRA upon turning 18, with enrollment eligibility after one year of service and 1,000 hours worked in the first year (or 500-1,000 hours each year for two consecutive years). Enrollment entry dates are January 1st or July 1st.

Work Schedule & Location:

Fulltime, nonexempt position. Days and hours are typically business hours Monday through Friday 8:00am-4:30pm. However, this position may require flexing hours as business needs indicates. This position will be temporarily located at the Goodwill Employment Connection Center on Court St, Pasco WA until the new Employment Connection Center on Wrigley St, Pasco WA opens.

Requirements

• Are Bilingual English/Spanish speaking. Required.
• Are very detail oriented
• Have intermediate computer use skills
• Are committed to honoring the confidentiality of information
• Are dependable and hardworking
• Are passionate about providing, and supporting high quality customer service
• Want to be part of an energetic, positive team whose focus is innovation, and excellence
• Are committed to working in a drug free workplace
• Interact positively with ethnically, culturally, economically and disability diverse populations
• Have three years previous work experience in an office setting performing administrative office duties preferred.