Tenant Experience Specialist — On-site Riyadh

Confidential; As Sudiyah; On-site; OMR 3,075 - 5,126; Full time

Job summary

A property management firm is seeking a Tenant Relations Specialist based in Riyadh, Saudi Arabia. The role involves maintaining positive relationships with tenants, addressing inquiries and complaints, and ensuring tenant satisfaction by coordinating effectively with the operations, maintenance, and management teams. Applicants should have at least a diploma or degree in Business Administration or Public Relations, with 1–3 years of relevant experience preferred. Fluency in Arabic is required, and English proficiency is an advantage.

Qualifications

• 1–3 years of experience in tenant relations or customer service.
• Experience in real estate is a plus.
• Good organizational skills and attention to detail.

Responsibilities

• Serve as the main point of contact for tenants.
• Handle tenant inquiries, requests, and complaints.
• Coordinate with internal departments to resolve tenant issues.
• Prepare periodic reports related to tenant satisfaction.

Skills

Strong communication and interpersonal skills

Problem-solving and conflict-resolution abilities

Fluency in Arabic

Proficiency in MS Office

Education

Diploma or Bachelor's degree in Business Administration or Public Relations

Tools

Customer/tenant management systems

Job description

A property management firm is seeking a Tenant Relations Specialist based in Riyadh, Saudi Arabia. The role involves maintaining positive relationships with tenants, addressing inquiries and complaints, and ensuring tenant satisfaction by coordinating effectively with the operations, maintenance, and management teams. Applicants should have at least a diploma or degree in Business Administration or Public Relations, with 1–3 years of relevant experience preferred. Fluency in Arabic is required, and English proficiency is an advantage.