Team Leader, Digitalization - OQ8

Oman Refinery; Muscat; On-site; OMR 25,000 - 38,000; Full time

Job summary

Oman Refinery seeks a Senior Digitalization Lead to govern OQ8 digital initiatives, translating business requirements into scalable digital products and automation. You will manage vendor relations, security, and compliance while driving value realization across Muscat and Duqm operations.

Lead agile or waterfall delivery, define roadmaps, and ensure stakeholder engagement to deliver fit-for-purpose digital solutions that improve processes and decision making.

Qualifications

• Bachelor's degree in computer science, information systems, computer engineering or a related field.

Responsibilities

• Own end-to-end digitalization activities ensuring delivery meets scope, schedule, cost, quality and KPIs across Muscat and Duqm.
• Translate business requirements into fit-for-purpose digital initiatives and products.
• Define and implement standards, guidelines, processes for delivery and run, including governance and documentation.

Skills

Digitalization

Digital transformation

IT delivery

Stakeholder facilitation

Agile practices

Education

Bachelor's degree

Tools

Power Platform

RPA

APIs

BPM

Job description

Job purpose

div Lead and govern OQ8 digitalization initiatives by identifying prioritizing and delivering fit-for-purpose digital solutions that simplify and standardize business processes improve data visibility and decision making and enhance user experience The role is accountable for translating business requirements into scalable digital products automation e g low-code workflow integrations RPA and analytics ensuring effective stakeholder engagement vendor management solution quality cyber IT compliance and benefits realization across Muscat and Duqm operations The position will act in accordance with OQ8 s Mission Vision Values amp Strategies as well as policies guidelines and standards supported by an IT Technology platform HSE standards Omani s government amp other legal justifications and best international practices in consonance with national objectives

Main tasks and responsibilities

Own and be accountable for end-to-end digitalization and digital application activities ensuring delivery performance meets agreed scope schedule cost quality service KPIs SLAs OLAs and business value outcomes across Muscat and Duqm operations Define maintain and govern the digitalization roadmap demand intake prioritization pipeline digital data strategy and multi-year business application integration and data roadmaps ensuring alignment with corporate strategy architecture standards data governance value drivers and measurable benefits realization Lead the digital vision digital agenda and organizational change program by working with stakeholders across all functions and business lines to identify opportunities quick wins value hunting initiatives disruptive technologies capability-building needs communications adoption measurement and ownership for successful delivery Develop manage and report on the digital project product portfolio including initiative scoping charters business cases KPIs benefits timelines resourcing dependencies portfolio performance executive steering reporting and ROI value realization across business units Translate business requirements into fit-for-purpose digital initiatives and products ensuring process data solution integration support change and user experience requirements are addressed consistently and aligned with ERP and related corporate platforms Plan coordinate and lead digital delivery using agile and or waterfall methods covering discovery process mapping redesign service design UX input where applicable prototyping configuration development testing UAT sign-offs cutover hypercare and transition to support operations Define and implement standards procedures guidelines and process maps for digitalization delivery and run including requirements design coding configuration testing release change control documentation support model and information management practices Evaluate select and implement appropriate technologies for multi-location initiatives including workflow BPM low-code platforms such as Power Platform RPA forms portals integrations APIs data BI dashboards mobility and omni-channel web mobile solutions and PoV pilots for emerging technologies where applicable Establish and manage the digital ecosystem through local and global partnerships including vendor partner selection scope of work definition deliverable review and acceptance performance monitoring contract compliance invoicing support service reviews improvement plans knowledge transfer and documentation updates Ensure solution quality operational readiness and compliance by embedding architecture alignment secure-by-design practices cyber security data privacy information management Microsoft 365 Azure enterprise controls testing discipline UAT participation risk assessments remediation actions and required go-live closure approvals Oversee access governance and data governance for solutions within scope by validating access requests ensuring role-based access aligns with job responsibilities preventing excessive or unauthorized privileges defining data ownership improving data quality aligning master reference data and standardizing reporting definitions KPIs Ensure stable operation and lifecycle management of delivered digital solutions by coordinating incident problem follow-up through Service Desk ITIL processes major incident escalation root-cause elimination enhancement backlog management application inventory rationalization version patch planning obsolescence retirement and technical debt management Coordinate change enablement release management and operational resilience by aligning CAB approvals release windows communications back-out plans BCP DR requirements where applicable backup restore expectations and support readiness to reduce production risk and service disruption Drive adoption and continual improvement through communications training awareness sessions SOPs user guides super-user enablement usage analytics user feedback document lifecycle controls metadata classification access controls and audit trail practices Maintain a repository of digital knowledge including technology trends standards patterns reusable components and lessons learned and recommend feasible improvements and innovations relevant to OQ8

Education requirements

Minimum Qualification for this position is a Bachelor s Degree in computer science information systems computer engineering or relevant Field

Background and experience

10 years of relevant experience in digitalization digital transformation IT delivery or relevant field Process mapping and redesign Lean continuous improvement requirements management and stakeholder facilitation Digital solution delivery agile waterfall product ownership backlog management and release planning Automation and workflow tools RPA low-code platforms BPM workflow forms portals Data and analytics data quality reporting visualization KPI design dashboards Systems integration APIs interfaces identity access considerations and operational support hypercareVendor outsourced delivery management and business case benefits trackingExperience in oil amp gas refinery industrial operations environment preferred Leadership exposure and ability to lead teams toward shared objectives and goals div

Competencies and skills

10 years of relevant experience in digitalization digital transformation IT delivery or relevant field Process mapping and redesign Lean continuous improvement requirements management and stakeholder facilitation Digital solution delivery agile waterfall product ownership backlog management and release planning Automation and workflow tools RPA low-code platforms BPM workflow forms portals Data and analytics data quality reporting visualization KPI design dashboards Systems integration APIs interfaces identity access considerations and operational support hypercareVendor outsourced delivery management and business case benefits trackingExperience in oil amp gas refinery industrial operations environment preferred Leadership exposure and ability to lead teams toward shared objectives and goals div