Systems Engineer

Fortinet; Muscat; On-site; OMR 9,000 - 15,000; Full time

Job summary

Fortinet in Muscat, Oman is seeking a Systems Engineer to support the sales team with pre-sales, sales calls, and post-sales activities. You will work closely with a sales representative to deliver secure network solutions and drive technical success across Enterprise customers.

You will lead technical aspects of deals, run POCs, respond to RFIs/RFPs, and maintain strong relationships with customers and partners.

Qualifications

• Experience in security technology and network security concepts.
• Pre‑sales engineer experience managing end-to-end technical deals.
• Proven problem-solving skills that drove wins.
• Ability to communicate technically to diverse stakeholders.
• Strong knowledge of RADIUS, PKI, IPsec, and related security protocols.

Responsibilities

• Lead all technical aspects of sales cycles, from RFIs to RFPs.
• Conduct POCs with internal teams and customers.
• Understand customer requirements and design solutions.
• Position Fortinet solutions remotely or in person.
• Maintain accurate CRM activity and account data.

Skills

Security technology

Pre-sales engineer

Customer relationship

Problem solving

Technical communication

Tools

Salesforce CRM

Job description

Systems Engineer

Location Muscat, Oman

We are looking for a Systems Engineer to work closely with a sales representative in Oman. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre‑sales, sales calls, and post‑sales.

With us you will

• Lead all technical aspects of a sales cycle with the Enterprise customers, from the initial RFIs, through to RFPs & RFQs when required. This includes the project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and/or commercial partner.
• Have the ability to listen and to understand the technical requirements of the customer, reading between the lines to build a solution which outperforms the competitor offering.
• Be the primary technical point of contact for the customer(s) and partners in close collaboration with your sales partner.
• Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet s ability to provide long lasting protection against the ever‑evolving threats.
• Have a strong ability to position Fortinet solutions to the customer, whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans or customer discussions.
• Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.
• Maintain accurate activity, contact, and account technical information of all customers and prospects in our CRM (Salesforce).

Apply if you

• Have a high aptitude for security technology, specifically encryption, authentication, with further knowledge of network security, intrusion detection, anti-virus, routing, switching, LAN and WAN being desirable. The CISSP accreditation would also be beneficial.
• Are currently or have previously worked in a pre‑sales engineer role, managing end to end technical aspects of deals, through to technical closure.
• Can demonstrate your problem solving skills and how this has impacted key wins within your current organisation.
• Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.
• Have a strong understanding of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES

Desired Candidate Profile

• Have a high aptitude for security technology, specifically encryption, authentication, with further knowledge of network security, intrusion detection, anti‑virus, routing, switching, LAN and WAN being desirable. The CISSP accreditation would also be beneficial.
• Are currently or have previously worked in a pre‑sales engineer role, managing end to end technical aspects of deals, through to technical closure.
• Can demonstrate your problem solving skills and how this has impacted key wins within your current organisation.
• Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.
• Have a strong understanding of RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES