Service Engineering (Affiliate) Professional

Sysmex Europe SE

Muscat

Hybrid

OMR 15,000 - 27,000

Full time

4 days ago

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Benefits offered by this job

Fitness & wellness allowance

Comprehensive medical insurance

Hybrid work model

Job summary

Sysmex Europe SE is seeking a Service Engineering (Affiliate) Professional to deliver exceptional technical service to hospitals and laboratories across Oman. You will ensure maximum uptime of advanced laboratory diagnostic systems through installation, maintenance, and troubleshooting, while building trusted partnerships with healthcare customers.

The role requires experience with laboratory analyzers or automation systems, a strong customer focus, and the ability to lead and support junior

Qualifications

Experience supporting laboratory analyzers, automation systems, or other complex medical equipment.
Strong customer focus with excellent communication and problem-solving skills.
Ability to work independently while leading and supporting junior engineers.

Responsibilities

Deliver exceptional technical service to hospitals and laboratories across Oman.
Ensure maximum uptime of advanced laboratory diagnostic systems through installation, maintenance, and troubleshooting.
Build trusted partnerships with key healthcare customers by providing responsive technical support.
Lead technical problem-solving for complex service cases and system upgrades.
Collaborate with regional teams to deliver reliable healthcare solutions across Oman and the Eastern Region of Saudi Arabia.

Skills

Laboratory equipment support

Customer focus

Independent work

English fluent

Driving license

Job description

Service Engineering (Affiliate) Professional

Sysmex Middle East, established in 2008 and operating from Dubai, UAE, supports healthcare providers across the Middle East with innovative in vitro diagnostic solutions across haematology, haemostasis, urinalysis, immunochemistry and clinical flow cytometry. We combine innovative diagnostic solutions with expert service, technical support and continuous education.

Sysmex Middle East is a subsidiary of Sysmex Europe SE, headquartered in Hamburg, the EMEA headquarters of Sysmex Corporation, Kobe, Japan.

Our collaborative, customer-focused culture empowers our people to grow, thrive and build lasting partnerships, contributing to a better healthcare journey across the region.

Service Engineering (Affiliate) Professional Req ID: 1432

Your Role in the Healthcare Journey

Deliver exceptional technical service to hospitals and laboratories across Oman.
Ensure maximum uptime of advanced laboratory diagnostic systems through installation, maintenance, and troubleshooting.
Build trusted partnerships with key healthcare customers by providing responsive technical support.
Lead technical problem-solving for complex service cases and system upgrades.
Collaborate with regional teams to deliver reliable healthcare solutions across Oman and the Eastern Region of Saudi Arabia.

Your Profile to Shape the Future of Healthcare

Experience supporting laboratory analyzers, automation systems, or other complex medical equipment.
Strong customer focus with excellent communication and problem-solving skills.
Ability to work independently while leading and supporting junior engineers.
Fluent English and a valid driving license.

What we offer

Culture & cooperation

An appreciative work environment, open corporate culture, flat hierarchies and an inclusive and caring atmosphere. Working in an innovative and international environment with a broad learning and development landscape in our EMEA Campus, after-work events for internal networking.

Work-life balance