Senior Service & Tech Operations Lead – Electronics

Ummahjobs; Muscat; On-site; OMR 35,000 - 55,000; Full time

Job summary

Ummahjobs in Muscat is seeking a Sr. Service/Tech Supervisor to lead service operations for Consumer Electronics and Air Conditioning products. The successful candidate will ensure timely service delivery, maintain high quality standards, and drive team performance within the company's service framework.

With 7–10 years of after-sales service experience and a strong background in managing service teams, you'll be responsible for maintaining effective communication and achieving revenue targets. A Diploma or Bachelor's degree in Electronics or a related field is essential.

Qualifications

• 7–10 years of experience in after-sales service operations.
• Minimum 2–3 years in a supervisory or team leadership role.
• Experience in Consumer Electronics or Air Conditioning services.

Responsibilities

• Lead service operations for Consumer Electronics and Air Conditioning products.
• Ensure timely service delivery and high-quality standards.
• Manage team performance and compliance with company processes.

Skills

Service operations management

Customer focus

SAP knowledge

Effective communication

Problem-solving

Analytical ability

Education

Diploma/Bachelor’s degree in Electronics or related field

Tools

SAP

Job description

Ummahjobs in Muscat is seeking a Sr. Service/Tech Supervisor to lead service operations for Consumer Electronics and Air Conditioning products. The successful candidate will ensure timely service delivery, maintain high quality standards, and drive team performance within the company's service framework.

With 7–10 years of after-sales service experience and a strong background in managing service teams, you'll be responsible for maintaining effective communication and achieving revenue targets. A Diploma or Bachelor's degree in Electronics or a related field is essential.