SAP SuccessFactors Support and Innovation Consultant

NTT DATA, Inc.; Oman; On-site; OMR 35,000 - 58,000; Full time

Job summary

NTT DATA, Inc. is hiring an experienced SAP SuccessFactors Support & Innovation Consultant for onsite operations in Oman. You will apply 8+ years of expertise across PMGM, LMS, CDP, and SDP to support and continuously improve SuccessFactors deployments.

As a trusted advisor, you will partner with HR and IT to identify automation and AI opportunities and optimize user experience. You will lead requirement gatherings, workshops, and solution discussions, translating business needs into scalable

Qualifications

• Experience with SAP SuccessFactors Talent Management modules (PMGM, LMS, CDP, SDP).
• Strong customer-facing and communication skills.
• Ability to translate business requirements into scalable HR solutions.

Responsibilities

• Provide functional support and continuous improvement for SuccessFactors implementations.
• Lead requirement-gathering sessions and workshops with HR and IT stakeholders.
• Configure and maintain Talent Management modules in line with SAP best practices.
• Monitor adoption and usage trends to maximize platform value.

Skills

PMGM

LMS

CDP

SDP

Stakeholder management

Requirements gathering

Workshop facilitation

SAP SuccessFactors

Tools

SAP SuccessFactors

Job description

We are hiring for SAP SuccessFactors PMGM, LMS, CDP and SDP. Location: Onsite- Oman. We are seeking an experienced SAP SuccessFactors Support & Innovation Consultant with 8+ years of experience to provide functional support, continuous improvement, and business advisory services across SuccessFactors Talent Management modules. The ideal candidate is expected to work as a trusted partner with business stakeholders, proactively identifying opportunities for process optimization, AI adoption, automation, and improved user experience.

• The consultant should possess strong expertise in Performance & Goals Management (PMGM), Learning Management System (LMS), Career Development Planning (CDP), and Succession & Development Planning (SDP), while demonstrating excellent customer-facing, communication, and consulting skills.
• Serve as a trusted advisor to HR and business stakeholders, providing guidance on SuccessFactors capabilities, best practices, and future roadmap opportunities.
• Proactively identify process improvement opportunities and recommend enhancements that improve efficiency, user experience, and business outcomes.
• Gather, analyse, and translate business requirements into scalable functional solutions aligned with SAP SuccessFactors best practices. Configure and maintain Talent Management modules, ensuring solutions meet business needs while adhering to SAP standards.
• Monitor application performance, adoption, and usage trends, recommending actions to maximize the value of the SuccessFactors platform.
• Lead workshops, requirement-gathering sessions, and solution discussions with business, HR, and IT stakeholders.