Sales Specialist

Rihal; Muscat; On-site; OMR 18,000 - 30,000; Full time

Job summary

Rihal is seeking a Sales Specialist to drive technology-enabled sales growth by leveraging digital tools, automation, and data analytics. You will bridge the gaps between sales, commercial, and technology teams to optimize CRM, lead scoring, and revenue generation across the organization.

You will advise on emerging sales technologies, evaluate and implement new tools, and guide cross-functional teams through digital transformation initiatives to improve efficiency and market competitiveness.

Qualifications

• Bachelor’s degree or higher in information technology, business, engineering, or related field.
• 4+ years in a technology advisory or consulting role focusing on commercial/business operations.
• Strong knowledge of CRM systems, sales tools, marketing automation platforms, data analytics, and digital transformation tools.
• Experience assessing and implementing technology solutions to optimize commercial processes like sales pipelines and customer engagement.
• Ability to translate complex technical concepts for non-technical stakeholders.
• Excellent problem-solving and communication skills; able to collaborate with cross-functional teams and senior leadership.
• Experience with cloud-based commercial technologies (Salesforce, HubSpot, Microsoft Dynamics).
• Familiarity with data-driven decision-making tools (BI, analytics platforms).
• Experience leading digital transformation projects within commercial organizations.

Responsibilities

• Drive technology-enabled sales growth using digital tools, platforms, and automation.
• Collaborate with commercial leadership to identify tech solutions for CRM and revenue generation.
• Advise on emerging sales technologies and AI-driven decision tools.
• Assess and improve existing sales/marketing tech for efficiency and scalability.
• Lead evaluation and implementation of sales enablement tools and analytics solutions.
• Provide guidance on tech-driven sales strategies to cross-functional teams.
• Stay updated on industry trends and advise on tech investments.
• Support digital transformation of sales processes including CRM enhancements and data analytics.
• Deliver regular updates to senior leadership on innovations affecting sales performance.
• Manage end-to-end deal processes from lead to closure.
• Create high-quality proposals and tenders aligned with client needs and compliance.

Skills

Communication

Problem solving

Interpersonal skills

Stakeholder management

Analytical thinking

Education

Bachelor's degree in information technology

Bachelor's degree in Business

Tools

Salesforce

HubSpot

Microsoft Dynamics

Job description

Job Overview:

As a Sales Specialist, you will leverage your expertise to drive sales growth through strategic technology adoption. You will act as a bridge between the sales, commercial, and technology teams, ensuring the seamless integration of digital tools, automation, and data-driven solutions that enhance sales performance, customer engagement, and revenue generation. Your role will focus on identifying and implementing innovative technologies that optimize sales processes, improve efficiency, and support business expansion.

Key Responsibilities:

• Drive technology-enabled sales growth by identifying and leveraging digital tools, platforms, and automation to enhance lead generation, customer engagement, and conversion rates.
• Collaborate closely with commercial leadership and sales teams to identify technology solutions that streamline sales operations, improve customer relationship management (CRM), and support revenue generation.
• Provide expert advice on emerging sales technologies, data-driven decision-making tools, and AI-driven solutions that align with commercial objectives and boost sales performance.
• Assess existing sales and marketing technologies, recommending improvements or new tools to enhance efficiency, scalability, and competitiveness in customer acquisition and retention.
• Lead the evaluation and implementation of sales enablement tools, automation platforms, and analytics solutions to optimize sales funnel performance.
• Act as a subject matter expert in technology-driven sales strategies, providing guidance and best practices to cross-functional teams.
• Develop and maintain an in-depth understanding of industry trends, market conditions, and competitor technologies, advising on tech investments that enhance sales outcomes.
• Support the digital transformation of sales processes, including CRM enhancements, data analytics, AI-powered lead scoring, and automation of key sales activities.
• Provide regular sales technology updates and reports to senior leadership, ensuring teams stay informed about innovations that impact sales effectiveness and market positioning.
• Manage end-to-end deal processes, ensuring effective coordination from lead identification through to deal closure.
• Create and prepare high-quality proposals and tenders, aligning with client needs, commercial strategies, and compliance requirements.

Qualifications & Experience:

• Bachelor’s degree in information technology, Business, Engineering, or a related field; advanced degree or certifications in technology management or business transformation is a plus.
• 4+ years of experience in a technology advisory or consulting role, with a focus on commercial or business operations.
• Strong knowledge of commercial technologies, including CRM systems, sales tools, marketing automation platforms, data analytics, and digital transformation tools.
• Experience in assessing and implementing technology solutions to optimize commercial processes, such as sales pipelines, marketing strategies, and customer engagement.
• Ability to communicate complex technical concepts to non-technical stakeholders.
• Excellent problem-solving skills, with the ability to think critically and offer creative technology solutions.
• Strong interpersonal and communication skills, capable of building relationships with cross-functional teams and senior leadership.
• Experience with cloud-based commercial technologies (e.g., Salesforce, HubSpot, Microsoft Dynamics).
• Familiarity with data-driven decision-making tools (e.g., business intelligence, analytics platforms).
• Experience in leading digital transformation projects within commercial organizations.