Sales Advisor

Madi International; Muscat; On-site; OMR 6,700 - 10,000; Full time

Benefits offered by this job

Performance incentives

Training & development

Employee discounts

Team-oriented culture

Career growth

Health & wellness

Job summary

Madi International in Oman is seeking a sales advisor to deliver outstanding customer service and drive sales in an onsite store environment. You will engage directly with clients, understand their needs, and offer tailored product recommendations to meet business goals.

The role requires proven experience in sales or customer service, excellent communication, and a strong ability to build rapport with customers while working in a fast-paced onsite team setting. English proficiency is essential.

Qualifications

• Must have proven experience in sales, customer service, or a related field.
• Excellent communication and interpersonal skills.
• Strong ability to build rapport and maintain client relationships.
• Results-driven attitude with a commitment to meeting sales targets.
• Ability to work effectively in a fast-paced, onsite team environment.
• Proficiency in both written and spoken English.

Responsibilities

• Engage with customers to understand their requirements and make suitable product or service recommendations.
• Maximize sales opportunities through effective upselling and cross-selling techniques.
• Provide exceptional after-sales support and follow-up to ensure customer satisfaction.
• Achieve individual and team sales targets consistently.
• Maintain a thorough knowledge of company products, services, and promotions.
• Support inventory management and merchandising activities.
• Collaborate with team members to share insights and best practices.

Skills

Sales experience

Customer service

Communication skills

Interpersonal skills

Rapport building

English proficiency

Job description

Role Overview

As a sales advisor, you will be instrumental in delivering outstanding customer service and driving sales performance. As part of our team in Oman, you'll work in an ONSITE environment, engaging with clients directly within our store or office to understand their needs and offer tailored product recommendations. Your passion for sales and customer interaction will help us achieve our business goals while ensuring every customer enjoys a positive experience.

Responsibilities

• Engage with customers to understand their requirements and make suitable product or service recommendations.
• Maximize sales opportunities through effective upselling and cross-selling techniques.
• Provide exceptional after-sales support and follow-up to ensure customer satisfaction.
• Achieve individual and team sales targets consistently.
• Maintain a thorough knowledge of company products, services, and promotions.
• Support inventory management and merchandising activities.
• Collaborate with team members to share insights and best practices.

Must have requirements

• Proven experience in sales, customer service, or a related field.
• Excellent communication and interpersonal skills.
• Strong ability to build rapport and maintain client relationships.
• Results-driven attitude with a commitment to meeting sales targets.
• Ability to work effectively in a fast-paced, onsite team environment.
• Proficiency in both written and spoken English.

Nice to have requirements

• Experience in retail or B2B sales environments.
• Proficiency in Arabic language.
• Knowledge of the local market in Oman.
• Familiarity with CRM software and digital sales tools.
• Training in negotiation or persuasion skills.

Perks and Benefits

• Competitive salary with performance-based incentives.
• Comprehensive training and professional development.
• Employee discounts on products and services.
• Supportive team environment and vibrant workplace culture.
• Opportunities for career growth within the company.
• Health and wellness benefits.