In-Store Sales Specialist – Customer Experience

MADI Group; Muscat; On-site; OMR 7,800 - 12,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive training

Employee discounts

Career growth

Vibrant workplace culture

Job summary

MADI Group is seeking an enthusiastic Sales Advisor in Oman to deliver outstanding customer service and drive sales in an onsite setting. You will engage directly with clients in-store, understand needs, and recommend tailored products or services.

Ideal candidates will have proven sales or customer service experience, strong English communication, and a results-driven mindset. Training and advancement opportunities are provided in a supportive team environment.

Qualifications

• Proven experience in sales, customer service, or a related field.
• Excellent communication and interpersonal skills.
• Strong ability to build rapport and maintain client relationships.
• Results-driven attitude with a commitment to meeting sales targets.
• Ability to work effectively in a fast-paced, onsite team environment.
• Proficiency in both written and spoken English.

Responsibilities

• Engage with customers to understand their requirements and make suitable product or service recommendations.
• Maximize sales opportunities through effective upselling and cross-selling techniques.
• Provide exceptional after-sales support and follow-up to ensure customer satisfaction.
• Achieve individual and team sales targets consistently.
• Maintain a thorough knowledge of company products, services, and promotions.
• Support inventory management and merchandising activities.
• Collaborate with team members to share insights and best practices.

Skills

Sales experience

Communication skills

Interpersonal skills

Results-driven

English proficiency

Tools

CRM software

Digital sales tools

Job description

MADI Group is seeking an enthusiastic Sales Advisor in Oman to deliver outstanding customer service and drive sales in an onsite setting. You will engage directly with clients in-store, understand needs, and recommend tailored products or services.

Ideal candidates will have proven sales or customer service experience, strong English communication, and a results-driven mindset. Training and advancement opportunities are provided in a supportive team environment.