Retail Sales & Customer Experience Specialist

Landmark Group; Dschanub al-Batina; On-site; OMR 4,500 - 8,900; Full time

Job summary

Landmark Group Oman is seeking a customer-focused retail assistant to maximize sales through outstanding service and effective merchandising. You will ensure stock is properly displayed, labeled, and replenished, while maintaining cleanliness and store standards.

The role includes cashier responsibilities where applicable and providing accurate product information to customers. Strong communication, product knowledge, and a proactive approach to customer satisfaction are essential.

Qualifications

• Frontline customer service experience is essential.
• Knowledge of stock replenishment and shelf standards is required.
• Understanding of returns policy and customer querying processes.

Responsibilities

• Greet customers and provide exceptional service to drive sales.
• Maintain store standards, merchandising, and product presentation.
• Process transactions accurately and handle cash if required.

Skills

Customer service

Retail experience

Stock management

Cash handling

Merchandising

Education

High School Diploma

Graduate degree in any field

Master’s degree

Tools

POS system

Inventory software

Job description

Landmark Group Oman is seeking a customer-focused retail assistant to maximize sales through outstanding service and effective merchandising. You will ensure stock is properly displayed, labeled, and replenished, while maintaining cleanliness and store standards.

The role includes cashier responsibilities where applicable and providing accurate product information to customers. Strong communication, product knowledge, and a proactive approach to customer satisfaction are essential.