Retail Sales & Customer Experience Specialist

Flip retail; Dhofar; On-site; OMR 1,700 - 2,800; Full time

Job summary

Centrepoint Salalah is seeking a Sales Associate to assist customers, process purchases, and maintain orderly product displays. You will greet clients, identify needs, and guide them toward suitable items while ensuring a smooth checkout and post-sale service.

The role emphasizes strong communication, basic computer skills, and proactive problem solving in a busy retail environment at Centrepoint Salalah.

Qualifications

• Graduates/Secondary School with Diploma.
• English required; Arabic novice to intermediate.
• Experience in retail and customer service preferred.

Responsibilities

• Process merchandise receipts and ensure correct quantities.
• Tag, barcode, and display products properly; assist customers.
• Handle returns, reimbursements, and resolve grievances.
• Detect shoplifting and report to supervisor; assist with add-on sales.

Skills

MS Office

Excel

PowerPoint

Marketing

Communication

Customer service

Proactiveness

Education

Diploma

Tools

MS Office

Excel

PowerPoint

Job description

Centrepoint Salalah is seeking a Sales Associate to assist customers, process purchases, and maintain orderly product displays. You will greet clients, identify needs, and guide them toward suitable items while ensuring a smooth checkout and post-sale service.

The role emphasizes strong communication, basic computer skills, and proactive problem solving in a busy retail environment at Centrepoint Salalah.