Remote-First Platform Architect: On-Prem & Kubernetes

Filigran; As Sudiyah; On-site; OMR 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay + equity

Remote-first, flexible, balanced

Your setup, your choice

Twice-a-year gatherings

Job summary

Filigran is seeking a Customer Platform Architect (ME region) to support customers deploying Filigran on-premise systems, size deployments, and perform regular health checks. You will advise during pre-sales on infrastructure requirements and work with Product and Engineering teams to ensure reliable deployments that meet security needs.

You will guide customers through platform design, diagnose infrastructure issues, perform audits, and document architecture while collaborating with Solution

Qualifications

• Strong expertise in on-premise infrastructure and exposure to cloud environments.
• Experience with container runtimes and orchestration platforms (Docker, Podman, Kubernetes).
• Solid understanding of Kubernetes architecture and Helm-based deployments.
• Strong problem-solving skills and ability to diagnose complex infrastructure issues.
• Background in customer-facing technical roles.
• Fluent in English and Arabic.
• Comfortable in a remote, async-first environment with autonomy and ownership.
• Bonus: Previous cybersecurity industry experience.

Responsibilities

• Guide customers through deployment of their platform and platform configuration.
• Manage customers' infrastructure issues: diagnose, resolve, and anticipate technical problems.
• Conduct platform health checks and on-demand audits for performance and resilience.
• Ensure technical documentation of the architecture is clear and accessible.
• Collaborate with Product teams to align architectural needs with product development and with Solutions Engineers for pre-sales support.

Skills

On-prem infra

Cloud environments

Containerization

Kubernetes

Helm

Problem solving

Customer-facing

English

Arabic

Autonomy

Tools

Docker

Podman

Kubernetes

Helm

Job description

Filigran is seeking a Customer Platform Architect (ME region) to support customers deploying Filigran on-premise systems, size deployments, and perform regular health checks. You will advise during pre-sales on infrastructure requirements and work with Product and Engineering teams to ensure reliable deployments that meet security needs.

You will guide customers through platform design, diagnose infrastructure issues, perform audits, and document architecture while collaborating with Solution