Premium Vehicle Handover Specialist

Robinson & Co (Singapore) Pte Ltd; As Sudiyah; On-site; OMR 11,535 - 17,302; Full time

Job summary

Al-Futtaim Automotive is looking for a Handover Specialist in Oman to ensure premium vehicle delivery experiences. This role involves managing the critical handover process, ensuring customer satisfaction and educating clients on vehicle features.

Candidates should have a diploma or degree in a relevant field and 1-2 years of customer-facing experience, particularly in the automotive sector. Strong communication and interpersonal skills are essential for success in this position.

Qualifications

• Minimum 1-2 years of customer-facing experience in automotive sales or premium retail.
• Strong product knowledge across vehicles including EV technologies.
• Experience in vehicle handover or customer experience roles is preferred.

Responsibilities

• Conduct structured, OEM-aligned vehicle handovers.
• Verify delivery documentation completeness and accuracy.
• Educate customers on vehicle features and usage.

Skills

Customer service

Communication skills

Technical knowledge of vehicles

Education

Diploma or Bachelor’s Degree in Business Administration, Marketing, Hospitality, or related field

Tools

CRM Systems

Microsoft Office

OEM mobile applications

Job description

Al-Futtaim Automotive is looking for a Handover Specialist in Oman to ensure premium vehicle delivery experiences. This role involves managing the critical handover process, ensuring customer satisfaction and educating clients on vehicle features.

Candidates should have a diploma or degree in a relevant field and 1-2 years of customer-facing experience, particularly in the automotive sector. Strong communication and interpersonal skills are essential for success in this position.