Pharmacist -KSA

Nahdi Medical Co.

As Sudiyah

On-site

OMR 8,900 - 13,000

Full time

14 days+

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Nahdi Medical Co. in Oman is seeking a Pharmacy Professional to manage daily retail pharmacy operations, dispense prescriptions, and provide general healthcare guidance to customers.

The role emphasizes staff supervision, inventory control, compliance with health and safety standards, and delivering excellent customer service in English and Arabic.

Qualifications

Pharmacist degree required with license/registration as per local law.
Experience in community/pharmacy settings preferred.
Strong customer service and communication skills in English and Arabic.

Responsibilities

Manage store readiness and staff uniforms to ensure professional appearance.
Process prescriptions, advise on dosage and interactions for customers.
Educate customers on home-use medical equipment and products.
Supervise staff development, track KPIs, and conduct coaching sessions.
Monitor sales performance and customer satisfaction at store level.
Handle payments and reconcile with Finance, ensuring accuracy.
Identify upsell opportunities to maximize revenue and customer satisfaction.
Oversee inventory management, stock orders, and promotions compliance.
Ensure Health & Safety compliance and maintain regulatory standards.

Skills

Pharmacy knowledge

Customer service

Staff supervision

Inventory management

Cash handling

Communication

Education

BSc in Pharmacy

Tools

MS Office Suite

Job description

Job Description

Provides general healthcare advice and dispenses prescription and non-prescription medication along with non-pharma products to customers. Supervises the retail store team and operations in order to ensure key sales targets, customer satisfaction levels along with operational readiness levels are continously met.

Job Description

Accountabilities

Store Management

Ensure store readiness by monitoring compliance with internal readiness guidelines (e.g. staff readiness – check uniforms, name tags etc.; store readiness – temperature, storage conditions etc.) in order to ensure effective daily operations along with professional look & feel at a store level.
Perform duties in alignment with the Standard Operating Procedures applicable at a store level by taking appropriate actions (e.g. loyalty program registration etc.) in order to ensure individual performance is according to the standards

Operations

Process prescriptions and dispense medication by reviewing and interpreting physician orders, providing consultation on dosage, storage, side effects and drug interaction in order to ensure customers are appropriately informed and educated
Educate customers on proper handling of medical equipment (e.g. glucose meters) designed for home use by providing information and additional sources of reference (e.g. user manual) to ensure safe and appropriate use of equipment
Supervise and provide development opportunities for retail store staff through performance management activities (tracking and monitoring productivity and Individual Key Performance Indicators (KPIs) etc.), corrective actions (when required), regular development conversations, access to formal (e.g. training) and informal (e.g. coaching) development options in order to ensure and maximize performance
Monitor key sales performance targets and customer satisfaction levels at a store level through direct observation, regular reporting in order to ensure sales and customers satisfaction level are achieved
Process payments and reconciliations by handling the cash register an coordinating with the Finance team in order to ensure accuracy of payment process and compliance with commercial legal requirements and internal financial processes
Identify upsell and cross-sell opportunities by consulting with the customer, understanding needs and proposing appropriate products in order to ensure and maximize customer satisfaction and achieve cross sell and upsell targets
Perform and monitor operational and staff related administrative tasks by monitoring work flow, team schedule and attendance, verifying order entries, handling logistics related to stock levels (ordering stocks, returning etc.), performing inventory management actions (e.g. register products in the inventory etc.), managing expenses (e.g. recording, documenting receipts etc.), checking price updates and changes are in place, overseeing promotion execution etc. in order to ensure compliance with the Operational Excellence guidelines (blueprint)

Health & Safety

Ensure compliance at a store level with the Health & Safety policy & procedures (including safety guidelines) and any other required operational standards through by regular monitoring compliance, checking for updates etc. in order to ensure compliance with local industry legal requirements/ standards and internal policies
Dispense and provide advice on over-the-counter/ non-prescription medication to treat common illness (e.g. flu, cold etc.) by checking symptoms, recommending best course of action (e.g. see a physician) and specific consultation (e.g. dosage, storage etc.) in order to ensure customer’s health and safety

Pharmacological Knowledge

Maintain pharmacological knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies in order to be up to date with the latest information in the industry

Employee duties are not limited only to the above-mentioned Accountabilities; he/she may perform other duties as assigned.

Work Environment