Pastry Chef at Crowne Plaza Hotel

Crowne Plaza Hotel; Muscat; On-site; OMR 12,000 - 20,000; Full time

Benefits offered by this job

Uniform provided

Room discounts

Extensive training

Job summary

Crowne Plaza Muscat OCEC is seeking a Pastry Chef to lead all pastry and bakery operations on site, delivering quality, creativity, and guest satisfaction across outlets, banquets, and events.

You will inspire the pastry team, develop seasonal menus, ensure HACCP compliance, and manage costs while maintaining presentation standards in line with IHG brand expectations.

Qualifications

• Diploma or degree in Culinary Arts or Pastry Arts; professional pastry certification preferred.

Responsibilities

• Lead the daily operation of the pastry and bakery kitchen.

Skills

Leadership

Creativity

Communication

Problem solving

Education

Diploma/Degree in Culinary Arts or Pastry Arts

Professional pastry certification

HACCP or Food Safety Certification

Tools

Kitchen management systems

Microsoft Office

Job description

Job Overview

This Full time on site position offers great opportunities for career growth. The Pastry Chef is responsible for leading all pastry and bakery operations at Crowne Plaza Muscat OCEC, ensuring the highest standards of quality, creativity, food safety, and guest satisfaction. This role oversees the production of pastries, desserts, breads, cakes, chocolates, and specialty baked items for all hotel outlets, banquets, meetings, and special events. The Pastry Chef is expected to inspire the pastry team, maintain consistency in presentation and taste, manage costs effectively, and support the hotel's culinary vision while delivering True Hospitality for Good.

DAY-TO-DAY Responsibilities

• Lead the daily operation of the pastry and bakery kitchen.
• Design and develop innovative dessert, pastry, bakery, and confectionery menus.
• Ensure all pastry products meet IHG brand standards and hotel quality expectations.
• Produce high-quality breads, viennoiseries, cakes, chocolates, desserts, and specialty items.
• Develop seasonal, festive, and promotional dessert offerings.
• Collaborate with the Executive Chef on menu planning and special culinary events.
• Ensure consistency in taste, presentation, and portion control across all outlets.
• Support banquet operations with creative dessert presentations for conferences, weddings, and events.
• Introduce new techniques and trends to enhance the guest dining experience.
• Ensure full compliance with HACCP, food safety regulations, and local municipality requirements.
• Maintain the highest standards of cleanliness and sanitation throughout the pastry kitchen.
• Monitor food storage, labeling, temperature control, and stock rotation using FIFO principles.
• Conduct regular quality inspections of ingredients and finished products.
• Ensure all kitchen equipment is maintained and used safely.
• Supervise, train, coach, and motivate the pastry team.
• Prepare work schedules and allocate daily responsibilities.
• Conduct on-the-job training and support colleague development.
• Participate in performance evaluations and succession planning.
• Foster teamwork and maintain a positive working environment.
• Maintain standardized recipes and production records.
• Prepare reports as requested by the Executive Chef.
• Ensure compliance with hotel policies, IHG brand standards, and local regulations.
• Participate in departmental meetings and continuous improvement initiatives.

WHAT WE NEED FROM YOU

• Diploma or Degree in Culinary Arts, Pastry Arts, or related field.
• Professional pastry certification is an advantage.
• HACCP or Food Safety Certification preferred.
• Minimum 5 years of pastry experience in hotels or international hospitality brands.
• At least 2 years in a supervisory or leadership pastry role.
• Experience in banquet production and high-volume hotel operations is preferred.
• Previous experience with IHG or an international hotel brand is an advantage.
• Strong knowledge of pastry, bakery, chocolate, and dessert production.
• Excellent creativity and artistic presentation skills.
• Strong leadership and team development abilities.
• Knowledge of food costing and inventory management.
• Understanding of HACCP and food safety standards.
• Excellent planning and organizational skills.
• Ability to work under pressure and meet production deadlines.
• Effective communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Computer literacy in Microsoft Office and kitchen management systems.

WHAT YOU CAN EXPECT FROM US

• We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.
• Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.
• IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
• We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.
• IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment.
• We are committed to supporting well-being in your health, lifestyle, and workplace through our well-being framework.

About Crowne Plaza

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.