P&C Executive

Snoonu; Ghala; On-site; OMR 14,000 - 24,000; Full time

Benefits offered by this job

Global Vibes

Learning budgets

Autonomy

Flexible time off

Great Place to Work Certified

ISO 9001/ISO 45001

Job summary

Snoonu's P&C team in Oman is seeking an HR professional to implement HR policies, manage administrative processes, onboarding, offboarding, and employee relations. You will ensure accurate records, support payroll inputs, benefits, and compliance with the P&C Lead.

Fluency in English and Arabic is required, with willingness to travel across Oman's Snoonu markets. The role emphasizes data integrity, employee wellbeing, and building scalable HR processes across multiple sites in a fast-paced

Qualifications

• 2–4 years of HR experience, ideally spanning recruitment coordination, HR operations, and employee relations support.
• Experience with an HRMS platform (Keka or similar) and comfort managing high-volume documentation.
• Exposure to multi-site or multi-city operations is a strong plus, given the Oman footprint.
• Experience in tech, logistics, e-commerce, or fast-paced startup environments is preferred.
• Clear, professional communication with employees at all levels.

Responsibilities

• Recruitment Coordination & Onboarding Delivery: schedule interviews, communicate with candidates, prepare offers, and oversee onboarding logistics.
• HRMS, Data & Documentation Management: maintain up-to-date employee records, confidential files, and visa/work-permit tracking.
• Employee Experience & First-Line Support: act as first point of contact for queries, support probation reviews, and drive engagement initiatives.
• Payroll & Benefits Administration: prepare payroll inputs, manage benefits enrolments and coordinate with Finance.
• Compliance Administration & Documentation: track Oman Labour Law items and support regulatory submissions.

Job description

Welcome to Your Next Adventure!

Join Snoonu's P&C Team in Oman and Support and develop Snoonu team members through implementing HR policies, best practices and managing HR procedures. You will be responsible for administrative tasks and you’ll contribute to making the company a better place to work. Your role performs administrative functions in various HR policies that affect people at work such as, onboarding, off boarding, work conditions, employee engagement, absence management and grievance procedures to ensure effective employee relations. You are a responsible person for the wellbeing, organisation and administration of all our team members. Your role will guide and answer all on any HR related queries.

What You’ll Get Your Hands On:

Recruitment Coordination & Onboarding Delivery

• Coordinate interview scheduling, candidate communication, and reference checks across all five Oman cities.
• Prepare offer letters and employment contracts in line with templates and grading set by the P&C Lead.
• Run onboarding logistics end-to-end: welcome communications, HRMS setup, ID/document collection, first-week check-ins.
• Maintain and update the recruitment pipeline tracker, keeping the P&C Lead informed of status across open roles.

HRMS, Data & Documentation Management

• Own accurate, up-to-date employee records in Keka HRMS, including personal details, contracts, and leave balances.
• Maintain confidential personnel files (physical and digital) for every employee across all locations.
• Track visa, work permit, and labour card validity, flagging renewals to the P&C Lead ahead of deadlines.
• Produce routine HR reports: headcount snapshots, attrition, leave utilization, and onboarding/offboarding status.

Employee Experience & First-Line Support

• Act as the first point of contact for employee queries on leave, benefits, policy, and general HR matters.
• Handle routine employee relations matters directly; etc.
• Support probation review scheduling and documentation, and follow up on completion with line managers.
• Execute engagement initiatives (pulse surveys, city-level events, recognition moments) designed by the P&C Lead.

Payroll & Benefits Administration

• Prepare and validate monthly payroll inputs - attendance, overtime, unauthorized absence, and leave - for the P&C Lead's review.
• Process benefits administration tasks: medical insurance enrolments, amendments, and employee queries.
• Coordinate with Finance on payroll timelines and documentation, under the P&C Lead's guidance.

Compliance Administration & Documentation

• Maintain up-to-date trackers for Oman Labour Law compliance items: contracts, statutory filings, and audit documentation.
• Support the P&C Lead in preparing documentation for Ministry of Labour or regulatory submissions.
• Flag any compliance gaps or upcoming deadlines proactively.

The Magic You Bring

• 2–4 years of HR experience, ideally spanning recruitment coordination, HR operations, and employee relations support.
• Experience with an HRMS platform (Keka or similar) and comfort managing high-volume documentation.
• Exposure to multi-site or multi-city operations is a strong plus, given the Oman footprint.
• Experience in tech, logistics, e-commerce, or fast-paced startup environments is preferred.
• Strong organizational skills and high attention to detail — this role is the accuracy layer behind P&C's data and documentation.
• Comfortable working independently on execution while operating within frameworks set by the P&C Lead.
• Clear, professional communication with employees at all levels.
• Fluency in English and Arabic.
• Willingness to travel regularly across Oman's five Snoonu markets.

Inside Snoonu's Universe

Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.

The Dream We're Chasing

To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.

The Quest We're On

To radically transform how people live by leveraging technology to connect them with endless possibilities.

Our Everyday Superpowers

• Be Customer Obsessed: "Focus on the customer and all else will follow."
• Act with Integrity: "We are honest, ethical, and trustworthy in everything we do."
• Be Curious and Creative: "We constantly innovate and create solutions to bring a lasting positive impact."
• Lead by Example and Take Ownership: "Be the change you want to see and take ownership."
• Work Smart and Deliver Results: "You can do more by doing less, better, and faster."
• It's All About People: "Be a team player; together we are stronger."
• Real Builders Ship: "We turn ideas into products, plans into action, and challenges into opportunities."

Perks & Worklife Magic At Snoonu

• Global Vibes - Collaborate with a worldwide crew.
• Brain Boosters - Learning budgets, access to courses, and tools for your growth.
• Builder's Playground - Own your tasks, own your path! We're big on autonomy.
• Flexible Time Off - We take recharging seriously. Generous leave and wellness policies.
• Agile Everything - Scrum isn't a buzzword here. It's how we roll, from product to ops.
• Great Place to Work® Certified - We're certified as a Great Place to Work®, a recognition that celebrates a culture we've built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
• Certified for Excellence - Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
• Beyond the Code: Giving Back Matters - We don't just build apps. We're committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we're always finding ways to do better—and we invite you to be a part of that mission.
• Diversity Isn't Just a Buzzword - At Snoonu, fairness and inclusion are the foundation of everything we do. We're proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.

Stay in the loop—connect with us on LinkedIn!

Experience: 2-4