P&C Executive

Snoonu; Oman; On-site; OMR 10,000 - 15,000; Full time

Benefits offered by this job

Global Vibes

Learning budgets

Flexible time off

Agile environment

Job summary

Snoonu in Oman is seeking an HR professional to support recruitment, onboarding, payroll and compliance across multiple cities. You will manage employee records, coordinate interviews, and assist with benefits and policy questions under the P&C Lead.

Join Snoonu’s P&C team to help build a scalable HR function in a fast-growing, multi-city environment while ensuring accurate data, timely processes, and positive employee experiences.

Qualifications

• 2–4 years of HR experience across recruitment coordination, HR operations and employee relations.
• Experience with an HRMS platform (Keka or similar) and high-volume documentation.
• Experience in multi-site or multi-city operations in Oman is a plus.
• Fluency in English and Arabic.
• Willingness to travel regularly across Oman's five Snoonu markets.

Responsibilities

• Coordinate interview scheduling, candidate communication, and reference checks across five Oman cities.
• Prepare offer letters and contracts per templates and grading by the P&C Lead.
• Maintain recruitment pipeline tracker and report status to the P&C Lead.
• Maintain accurate HRMS records in Keka and manage confidential personnel files.
• Process payroll inputs and benefits, and support compliance documentation.

Skills

HR operations

Recruitment coordination

Employee relations

HRMS knowledge

Bilingual English/Arabic

Tools

Keka HRMS

Job description

Join Snoonu's P&C Team in Oman and Support and develop Snoonu team members through implementing HR policies, best practices and managing HR procedures. You will be responsible for administrative tasks and you’ll contribute to making the company a better place to work. Your role performs administrative functions in various HR policies that affect people at work such as, onboarding, off boarding, work conditions, employee engagement, absence management and grievance procedures to ensure effective employee relations. You are a responsible person for the wellbeing, organisation and administration of all our team members. Your role will guide and answer all on any HR related queries.

What You’ll Get Your Hands On:

Recruitment Coordination & Onboarding Delivery

• Coordinate interview scheduling, candidate communication, and reference checks across all five Oman cities.
• Prepare offer letters and employment contracts in line with templates and grading set by the P&C Lead.
• Maintain and update the recruitment pipeline tracker, keeping the P&C Lead informed of status across open roles.

HRMS, Data & Documentation Management

• Own accurate, up-to-date employee records in Keka HRMS, including personal details, contracts, and leave balances.
• Maintain confidential personnel files (physical and digital) for every employee across all locations.
• Track visa, work permit, and labour card validity, flagging renewals to the P&C Lead ahead of deadlines.
• Produce routine HR reports: headcount snapshots, attrition, leave utilization, and onboarding/offboarding status.

Employee Experience & First-Line Support

• Act as the first point of contact for employee queries on leave, benefits, policy, and general HR matters.
• Handle routine employee relations matters directly; elevate complex grievances or disciplinary cases to the P&C Lead.
• Support probation review scheduling and documentation, and follow up on completion with line managers.
• Execute engagement initiatives (pulse surveys, city-level events, recognition moments) designed by the P&C Lead.

Payroll & Benefits Administration

• Prepare and validate monthly payroll inputs — attendance, overtime, unauthorized absence, and leave — for the P&C Lead's review.
• Process benefits administration tasks: medical insurance enrolments, amendments, and employee queries.
• Coordinate with Finance on payroll timelines and documentation, under the P&C Lead's guidance.

Compliance Administration & Documentation

• Maintain up-to-date trackers for Oman Labour Law compliance items: contracts, statutory filings, and audit documentation.
• Support the P&C Lead in preparing documentation for Ministry of Labour or regulatory submissions.
• Flag any compliance gaps or upcoming deadlines proactively.

The Magic You Bring

• 2–4 years of HR experience, ideally spanning recruitment coordination, HR operations, and employee relations support.
• Experience with an HRMS platform (Keka or similar) and comfort managing high-volume documentation.
• Exposure to multi-site or multi-city operations is a strong plus, given the Oman footprint.
• Experience in tech, logistics, e-commerce, or fast-paced startup environments is preferred.
• Strong organizational skills and high attention to detail — this role is the accuracy layer behind P&C's data and documentation.
• Comfortable working independently on execution while operating within frameworks set by the P&C Lead.
• Clear, professional communication with employees at all levels.
• Fluency in English and Arabic.
• Willingness to travel regularly across Oman's five Snoonu markets.

Inside Snoonu’s Universe

Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.

The Dream We’re Chasing

To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.

The Quest We’re On

To radically transform how people live by leveraging technology to connect them with endless possibilities.

Our Everyday Superpowers

Be Customer Obsessed: “Focus on the customer and all else will follow.”

Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”

Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”

Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”

Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”

It's All About People: “Be a team player; together we are stronger.”

Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”

Perks & Worklife Magic At Snoonu

Global Vibes – Collaborate with a worldwide crew.

Brain Boosters – Learning budgets, access to courses, and tools for your growth.

Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.

Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.

We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.

Certified for Excellence

Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.

Beyond the Code: Giving Back Matters

We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.

Diversity Isn’t Just a Buzzword

At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.