Operations Performance & Reporting Specialist

Riyad Bank

As Sudiyah

On-site

OMR 9,000 - 15,000

Full time

3 days ago

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Job summary

Riyad Bank in Oman seeks a results-driven Operations Analyst to monitor productivity and performance indicators across Operations, supporting data-driven decision-making. You will implement approved policies, supervise day-to-day activities, and ensure compliance with SAMA directives.

The role requires 4–6 years in Banking Operations and a Bachelor’s degree in Business Administration or related field. You will prepare management reports, dashboards and scorecards, driving improvements across the

Qualifications

Bachelor’s degree in Business Administration or related discipline.
4–6 years relevant experience in Banking Operations.
Experience in monitoring productivity, performance indicators and reporting.

Responsibilities

Monitor operational productivity, performance indicators and reporting activities to support data-driven decision-making.
Implement department policies, processes and procedures and provide instructions to subordinates.
Oversee day-to-day operations ensuring compliance with SAMA orders and regulations.
Prepare management reports, dashboards and performance scorecards.
Monitor KPIs, SLAs and service performance indicators; support capacity planning with data analysis.
Identify efficiency improvements and continuous improvement opportunities.