Operations Director - Services (Government & Client Services)

Bondoni - Oman's Trusted Company Formation & Corporate Services Partner; Muscat; On-site; OMR 15,000 - 21,000; Full time

Job summary

Bondoni, established in 2016, is a globally trusted Oman-based partner delivering company formation, PRO services and ongoing corporate support for international clients. We seek a senior Operations/PRO leader with 10+ years in government liaison, regulatory compliance, and multinational client management to guide multi-portfolio engagements and ensure compliance. Bondoni offers a high-impact role in a dynamic market, on-site in Muscat.

Qualifications

• Active network across key Omani ministries (MOL, MOCIIP, ROP).
• Strong PRO/government liaison background with proven results.
• Experience delivering to international service expectations.
• Ability to resolve complex government matters compliantly.

Responsibilities

• Lead an operations team of a minimum of 6 staff.
• Manage multinational client portfolios with high responsiveness.
• Represent Bondoni and clients in senior government engagements.
• Resolve complex regulatory, HR, contractual, and operational issues.
• Oversee all PRO, visa, labour, licensing, and compliance processes.
• Act as authorised signatory for multiple client entities.

Skills

PRO/Government liaison

Stakeholder engagement

Cross-border client management

Regulatory compliance

Job description

Company Description

Bondoni, established in 2016, is a globally trusted company formation and corporate services partner in Oman, supporting international enterprises in setting up and operating successfully in the Sultanate. The company has worked with global and regional organizations from nearly 40 countries across 35 sectors, providing tailored support aligned with Oman’s regulatory and business environment. Bondoni offers expert corporate structuring guidance, end-to-end company formation and registration, post-registration incorporation and business activation support, as well as ongoing business support and corporate PRO services. Known for its strong government relationships, local expertise, and structured approach, Bondoni delivers integrated, one-stop solutions for multinationals and international mid-market companies seeking to build or expand their presence in Oman. The team helps clients navigate the complexities of doing business in Oman with clarity, confidence, and compliance.

Candidate Requirements

1. Government Network & PRO Management Expertise

• Proven, active network across key Omani ministries
• Experience engaging with senior officials focusing on MOL, MOCIIP, ROP
• Strong PRO/government liaison background
• Ability to resolve complex government matters efficiently and compliantly

2. International Standards & Multinational Client Experience

• Experience working with international companies
• Demonstrated ability to deliver to international service expectations
• Strong English and Arabic communication

3. Leadership & Operational Capability and Accountability

• Minimum 10 years in operations management, PRO, or government liaison roles
• Experience managing teams of minimum and multiple client portfolios
• Strong understanding of Omani labour law and regulatory frameworks
• Ability to lead from the front, mentor PROs, and build capability

4. Senior Stakeholder Management

• Confident representing clients and the company in high-level meetings
• Strong relationship-builder with commercial awareness
• Able to operate effectively in high-pressure, ambiguous environments

Key Responsibilities (Summary)

• Lead an operations team of a minimum of 6 staff
• Manage multinational client portfolios with high responsiveness
• Represent Bondoni and clients in senior government engagements
• Resolve complex regulatory, HR, contractual, and operational issues
• Oversee all PRO, visa, labour, licensing, and compliance processes
• Act as authorised signatory for multiple client entities