Oman HVAC Service Operations Manager

Daikin group; Muscat; On-site; OMR 16,740 - 27,900; Full time

Benefits offered by this job

Opportunities for learning and growth

Positive work environment

Job summary

Daikin group is seeking a Service Operations Manager in Oman to lead service operations performance. You will be responsible for ensuring operational excellence and achieving revenue targets while maintaining high customer satisfaction. The role involves managing service delivery through internal teams and strengthening operational processes. Ideal candidates will have at least 10 years of HVAC service operations experience and strong technical expertise. Opportunities for growth and a commitment to a diverse workplace culture are provided.

Qualifications

• Minimum 10 years of experience in HVAC service operations, with 3-5 years in a managerial role.
• Experience managing technicians and service providers in HVAC.
• Strong communication and stakeholder management skills.

Responsibilities

• Manage overall service operations performance across Oman.
• Drive revenue growth and ensure customer satisfaction.
• Lead recruitment, development, and retention of operational staff.

Skills

Technical expertise in VRV/DX systems

Leadership and team management

Financial acumen

Customer focus

Education

Bachelor’s degree in Engineering

Job description

Daikin group is seeking a Service Operations Manager in Oman to lead service operations performance. You will be responsible for ensuring operational excellence and achieving revenue targets while maintaining high customer satisfaction. The role involves managing service delivery through internal teams and strengthening operational processes. Ideal candidates will have at least 10 years of HVAC service operations experience and strong technical expertise. Opportunities for growth and a commitment to a diverse workplace culture are provided.