Manager Marketing - Growth

Delivery Hero SE; Muscat; On-site; OMR 19,225 - 26,915; Full time

Job summary

A leading food delivery service is seeking a passionate Marketing Growth Manager in Muscat, Oman. The role involves owning marketing strategy and campaigns aimed at customer acquisition and retention. Responsibilities include managing growth strategies, leading data-driven marketing initiatives, and optimizing campaign performance. Ideal candidates should have 5–8 years of relevant experience and strong analytical and leadership skills. This role offers the chance to impact the company's growth objectives significantly.

Qualifications

• 5–8 years of experience in growth/performance marketing or CRM/lifecycle for a consumer app or marketplace.
• Proven track record in driving MAU, CAC/LTV, and retention with strong ROI.
• Strong analytical skills with experience in funnel analysis, cohorting, and experimentation.

Responsibilities

• Achieve country- and city-level targets and drive overall business objectives.
• Plan and execute growth strategies to reduce churn and increase MAU.
• Lead end-to-end data-driven campaigns in Oman.

Skills

Growth/Performance marketing

Analytical skills

Stakeholder management

CRM/Lifecycle management

Team leadership

Job description

Role Summary

We’re looking for a passionate, creative and results-driven Marketing Growth Manager to own the marketing strategy and growth campaigns development for Oman. In this role, you will be responsible for planning & developing marketing campaigns that drive customer acquisitions and improve customer retention. You will also be leading the execution and go-to-market of 360 degree campaigns as well as targeted CRM promotions.

What’s On Your Plate?

• Achieve country- and city-level targets and drive overall business objectives, ensuring continuous YoY and MoM growth in active customers and orders across cities and verticals.

• Plan and execute growth strategies with CRM and relevant verticals to reduce churn, increase MAU and order frequency, and prioritize acquisitions through key channels (PM, CRM).

• Own monthly trade planning across all campaigns (Food, QC, Brand, tPro, etc.), developing strategies, leveraging the right tools, and executing actions to achieve company OKRs.

• Lead end-to-end data-driven campaigns in Oman, from insights and strategy to execution, measurement, and reporting, while continuously testing and optimizing performance across the funnel.

• Own the app home screen calendar and ensure alignment across all verticals to maximize outcomes.

• Manage marketing budget efficiency by tracking CAC and CRC, working closely with planning teams on forecasting and allocation.

• Manage stakeholders by collaborating with Sales, CRM, Key Accounts, Quick Commerce, Regional Marketing, and other teams.

• Lead and develop a team of growth specialists, strengthening team capabilities and collaboration.

• Support management with detailed analysis and performance reviews of marketing initiatives

Qualifications

What Did We Order?

• 5–8 years of experience in growth/performance marketing or CRM/lifecycle for a consumer app or marketplace.

• Proven track record in driving MAU, CAC/LTV, and retention with strong ROI.

• Strong analytical skills with experience in funnel analysis, cohorting, and experimentation.

• Ability to manage budgets, optimize performance, and drive data-driven decisions.

• Strong stakeholder management, communication, and creative testing skills.

• Experience in leading and developing small, high-impact teams